Senior Information Discovery Lead

Role Responsibilities

The ECM branch is looking for a Senior Information Discovery Lead. This position reports to the Manager, Active File Management.

The responsibilities of this role include:

• Providing leadership and guidance to the Information Discovery & Litigation Support Services team, including training staff, setting priorities, monitoring service levels, and promoting innovative approaches for business needs.
• Monitoring and ensuring quality control and compliance of Information Discovery services by creating and improving processes, evaluating new and emerging technologies, and implementing performance measures.
• Offering consultation and advice on information discovery, building relationships with stakeholders, providing training, and acting as a liaison with legal counsel and other service providers.
• Overseeing the implementation and integration of processes with automation of work workflows for information discovery services, change management, developing training materials, and improving standards and procedures.
• Leading development of repeatable processes for M365 eDiscovery Share Drives, One Drives, Electronic Content Management (ECM) and other repositories, including advanced search techniques, applying legal holds, and documenting workflows for both test and production environments.
• Project leadership, plan, develop, coordinate and monitor end to end discovery activities, using sound project management practices to deliver timely, high-quality, and value-added outcomes.
• Service modernization - advanced adoption of automation, artificial intelligence, and workflow integration to strengthen defensible processes, increase efficiency and improve service consistency across departments.

To be successful in this position, you will demonstrate:

• Extensive knowledge in records/information management standards, policies and security classifications.
• Extensive knowledge and experience in Project Management practices.
• Progressive experience in managing and supervising staff, including workload and time-sensitive service levels.
• Ability to communicate effectively (verbal and written) specially during intense discussions or conversations.
• Ability collaborate, build positive networks and communicate clearly within the Information Discovery & Litigation Support Services team, the various levels of stakeholders, the Legal Counsel team with the department of Justice and the AFM/ECM team at large.
• High level communication skills (verbal, written and including presentations) which are required to create effective working relationships and produce relevant information.

Please click on this link to view the job description for this position.

Qualifications

Requirements:

• Bachelor’s degree in Public or Business Administration, supplemented by at least four (4) years of progressively responsible experience.
• Four (4) plus years experience in supervising staff.
• Considerable knowledge and experience in litigation support services including collection of information/records, managing preservation/holds, information management, project management, records management and content management.
• Knowledge and experience with search tools used in GoA.
• Knowledge on how to use the M365 compliance center/eDiscovery and collaboration tools for an effective searching and discovery.

Equivalencies:

• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience.

Assets:

• Diploma/Certificate in Paralegal Studies.
• Legal Office Assistant Certificate.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: North Petroleum Plaza | 9945 108 St NW, Edmonton, AB T5K 2G6

Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.