Recoveries & Legal Administrative Assistant

Role Responsibilities

Key responsibilities for the Recoveries & Legal Admin Assistant role are:

• respond to telephone and email inquiries from clients, debtors, and other stakeholders
• coordinate the preparation, execution, filing, and registration of various documentation required for legal action(s)
• work with client ministries in reviewing account information and offer recommendations
• work with Administrators when dealing with Bankruptcy and Consumer Proposal orders and credit counsellors on Orderly Payment of Debt
• process revenue in a timely/accurate manner to ensure account balances are current
• legal enforcement registration and maintenance activities using Alberta Personal Property Registry Electronic System (APPRES)
• access Government of Alberta (GoA) and other databases to verify and obtain information pertinent to various phases of the legal enforcement process
• maintaining and updating file records

Your overall responsibilities will require you to have excellent multi-tasking skills, as it is essential for you to balance the various aspects of the position. You must be a self-motivated team player that uses your communication skills and problem-solving abilities to resolve issues often of a sensitive nature. You must be able to perform detailed work with accuracy, prioritize tasks in accordance with timelines and handle a high volume of work that can involve interruptions. 

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking - Consistently takes a holistic and long-term view of challenges and opportunities at multiple levels across related areas. 

Build Collaborative Environments - Involves key stakeholders in the diagnosis of problems and in developing solutions to effectively transfer knowledge inside and outside the APS. Proactively shares resources with other groups. 

Creative Problem Solving - Focuses on continuous improvement and increasing breadth of insight.

Plans for results - Clarifies objectives and taps into a variety of available resources
within the organization, ensuring that roles and contributions are clear.

Qualifications

A High School Diploma and three years’ related experience in business administration with knowledge of the Alberta Rules of Court, civil court procedures, and legislation pertaining to civil litigation in a collections and civil enforcement environment.  Excellent computer skills including full working knowledge of Microsoft Word, Excel, Outlook and Teams is essential. 

Assets for this role include:

• Knowledge of accounting principles
• Knowledge of the Civil Enforcement Act, Bankruptcy and Insolvency Act and various legislation
• Post-secondary education in legal or office administration
• Experience working in a public sector environment (eg. Government of Alberta)
• APPRES Certification is an asset

Equivalency:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

A cover letter must accompany your application and should indicate how your previous work experience aligns to the qualifications and competencies required. Please provide clear examples of how you meet the criteria and skills required in your cover letter. Failure to provide a cover letter will lead to the application being screened out. A cover letter will be one of the ways to assess communication skills of candidates.  

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 – June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent, full-time position working 36.25 hours per week, Monday to Friday. 
This recruitment is used to fill one vacant position.
This position will be in Downtown Edmonton.
Final candidates for this position will be asked to undergo a Level 1 security screening
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Note: While the APPRES certification is not required at the time of hire, it is a necessary credential for performing the core responsibilities of the position. New hires will be expected to complete and pass the APPRES certification within 30 days of employment. The employer will provide support to facilitate a successful certification. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.