Priority Issues Coordinator

Role Responsibilities

Are you a detail-driven professional who thrives in fast-paced, high-stakes environments? Step into a pivotal role at the heart of the Forestry Division, where your ability to manage complex issues, coordinate across teams, and ensure timely, high-quality communication directly supports executive decision-making at the highest levels. As a Priority Issues Coordinator, you’ll play a critical role in delivering on departmental mandates while helping shape informed, strategic responses to emerging priorities.

The Priority Issues Coordinator (PIC) is a central pillar in supporting the Forestry Division’s Executive Advisor and Leadership Team. This role ensures that key division initiatives, action requests, and issues are tracked, coordinated, and resolved efficiently. Acting as a liaison across executive leadership, branch teams, and external stakeholders, the PIC ensures timely issue management, accurate reporting, and consistent communication. This is a highly visible and impactful role that contributes directly to risk management and the successful delivery of corporate and operational priorities.

Role Responsibilities Continued

Your key responsibilities include, but are not limited to:

• Reviewing and developing briefing materials, action requests, and correspondence to ensure clarity, accuracy, and alignment with strategic priorities.
• Supporting Action Request Tracking System (ARTS) processes by coordinating responses and determining appropriate courses of action.
• Monitoring and tracking current and emerging issues to ensure timely resolution and proactive risk management.
• Communicating outcomes, recommendations, and updates to leadership and stakeholders.
• Initiating and following up on action items across branches to ensure accountability and progress.
• Coordinating divisional ATIA requests and ensuring compliance with legislative requirements.
• Ensuring consistency and quality control in all issue-related documentation and responses.
• Collaborating with Executive Directors, Directors, and Managers to plan and implement response strategies.
• Providing backup support to Issues Coordinators and the Executive Advisor, including drafting and assigning action requests.
• Developing and implementing standardized protocols for issues management across the division.
• Delivering training and guidance to promote continuous improvement in issues coordination practices.
• Preparing situation reports, briefing binders, and performance metrics related to issues management.
• Coordinating information across departments, agencies, and stakeholders to maintain accurate and integrated issue tracking.
• Identifying communication gaps or risks in inter-ministry engagement and recommending improvements.
• Representing the Executive Advisor in meetings and contributing to departmental committees as required.
• Maintaining organized electronic records and documentation to support transparency and efficiency.

If you’re ready to take on a role where your work directly supports senior leadership and drives meaningful outcomes, we encourage you to apply and be part of a team that values precision, collaboration, and impact.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Creative Problem Solving:
Engages the community and resources at hand to address issues:

• Engages perspective to seek root causes.
• Finds ways to improve complex systems.
• Employs resources from other areas to solve problems.
• Engages others and encourages debate and idea generation to solve problems while addressing risks.

Drive for Results:
Takes and delegates responsibility for outcomes:

• Uses variety of resources to monitor own performance standards.
• Acknowledges even indirect responsibility.
• Commits to what is good for Albertans even if not immediately accepted.
• Reaches goals consistent with APS direction.

Agility:
Proactively incorporates change into processes:

• Creates opportunities for improvement.
• Is aware of and adapts to changing priorities.
• Remains objective under pressure and supports others to manage their emotions.
• Proactively explains impact of change on roles, and integrates change in existing work.
• Readily adapts plans and practices.

Develop Networks:
Makes working with a diverse group of partners an imperative:

• Creates impactful relationships with the right people.
• Ensures needs of varying groups are represented.
• Goes beyond meeting stakeholder needs.
• Ensures all needs are heard and understood.

Qualifications

Education and Experience:
University graduation in a related field, such as public administration plus 4 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:
1 year of education for 1 year of experience; or
1 year of experience for 1 year of education.

Assets:

• Experience within government, public sector, or a large corporate environment.
• Experience developing process improvement initiatives or materials.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time, temporary opportunity located in Edmonton. This position works Monday to Friday, 8:15AM - 4:30PM, 36.25 hours a week. The incumbent may be requested to work overtime, evening and weekends due to the emergency nature of wildfires.

Travel within the area and throughout the province may be required as part of your responsibilities to coordinate with Ministry staff and colleagues, other government departments, clients, and other external stakeholders.

Candidates may be asked to complete a written assignment as a part of the interview process.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.