Operations & Administration Coordinator

Role Responsibilities

The Operations and Administration Coordinator provides comprehensive operational, administrative, and project coordination support to divisional operations. The position is responsible for coordinating strategic priorities, managing issues and action requests, conducting research and analysis, and ensuring effective communication and information flow among stakeholders.

Key responsibilities include:

• Coordinating operational priorities, schedules, meetings, travel arrangements, and administrative activities.
• Reviewing, tracking, and monitoring action requests, correspondence, briefing materials, and operational issues.
• Supporting project management, strategic planning initiatives, and operational programs.
• Coordinating staffing, procurement, contract, and administrative processes while ensuring compliance with established procedures. 
• Preparing and reviewing briefing notes, reports, meeting materials, presentations, and executive correspondence.
• Conducting research and analysis to support decision-making, issue resolution, and continuous improvement initiatives.
• Building strong relationships with internal and external stakeholders to facilitate communication and operational effectiveness.
• Maintaining information management systems, trackers, and records to support accountability and timely follow-up on priorities.
• Identifying emerging issues, assessing risks, and recommending appropriate courses of action.
• Handling sensitive and confidential information with professionalism, discretion, and sound judgment. 

This position may be required to travel throughout the province.

The Job Description is provided for Further details on this position.   

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking

Agility

Drive for Results

Develop Networks 

Qualifications

Education and Experience required: University graduation in a related field (Business Administration, Public Administration, Political Science, Communications); no experience required; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Additional Requirements: · Valid Class 5 driver’s license or equivalent.

Instructions for your Resume:

• Include date ranges (month and year) associated with all education and work experience – we are unable to assess resumes without this information.
• Indicate whether your work experience was casual, part-time or full-time.
• Example: Foreman: Jan 2016 – June 2019 (PT, 3 eight-hour shifts per week)

Other requirements:

• Experience providing administrative, operational, project coordination, or executive support services in a complex organization.
• Experience coordinating multiple priorities, projects, and deadlines simultaneously.
• Experience preparing correspondence, briefing notes, reports, presentations, meeting materials, or other business documents.
• Experience conducting research, analyzing information, and developing recommendations.
• Experience interpreting and applying policies, procedures, and administrative processes.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Demonstrated ability to establish and maintain effective working relationships with stakeholders.
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion. 

Assets:

• Experience supporting executive-level or senior leadership operations.
• Experience working within the Government of Alberta or another public-sector organization.
• Experience coordinating action requests, issue management processes, or executive correspondence.
• Experience with records management and information management practices.
• Experience supporting staffing, procurement, contract administration, or financial administration processes.
• Knowledge of Government of Alberta administrative policies, procedures, and guidelines. 
• Knowledge of the Freedom of Information and Protection of Privacy (FOIP) Act.
• Experience supporting strategic planning, operational planning, or project management initiatives. 

Minimum Recruitment Standards outline the minimum education and experience required for appointment to a job classification. 

Notes

Terms of Employment:

• This is a full-time permanent position.
• The standard hours of work are 36.25 hours per week.
• Valid Class-5 (or equivalent) Driver’s Licence is required.
• Final candidates may be required to pass a security screening. 

Any costs associated with obtaining required documents/checks as noted will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What we offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.