Manager, Cloud Ops

Role Responsibilities

Reporting to the Director, CloudOps, this position leads the Runtime & Platform Operations team, which operates the application runtime the division deploys onto: the OpenShift platform on-premises and in Azure (Azure Red Hat OpenShift), the supporting cloud infrastructure, and the golden path from container to production, with identity, logging, audit, and security gates wired in.

The position also enables AI workloads on the runtime - ensuring the platform is suitable for data-intensive and model-serving workloads, operating a local/private-model gateway, and routing workloads to the appropriate hosting tenancy by classification.

The responsibilities of this role include:

• Leading enterprise OpenShift platform operations across cloud and on-premises environments, ensuring secure, scalable, and highly available runtime services.
• Driving platform modernization by consolidating application hosting onto OpenShift and establishing standardized deployment and operational practices.
• Overseeing end-to-end container-to-production delivery pipelines, integrating CI/CD, security controls, observability, and governance requirements.
• Providing strategic cloud advisory services and enabling delivery teams to adopt cloud solutions, architecture patterns, and operational best practices.
• Evaluating cloud service requirements, contracts, and technology options while delivering recommendations that support business and operational objectives.
• Leading and developing multidisciplinary technical teams through coaching, performance management, workforce planning, and continuous professional development.
• Managing operational planning, budgets, contracts, and branch reporting while advising senior leadership on platform strategy, emerging risks, and service improvements.

To be successful in this position, you will demonstrate:

• Ability to build and maintain effective networks and collaborative environments; strong judgment, problem-solving, and conflict-resolution skills; ability to work within technology, policy, regulatory, financial, legal, ethical, and user constraints.
• Ability to adjust resources and shift priorities as demands or directions change, and to work with groups to manage change and negotiate solutions.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Systems Thinking: Ability to take a long-term view of challenges and opportunities, anticipate impacts, consider stakeholder perspectives, and align actions with organizational objectives and APS values.
• Agility: Ability to navigate change and uncertainty by identifying alternative approaches, anticipating obstacles and risks, communicating impacts effectively, and making informed decisions in complex situations.
• Build Collaborative Environments: Ability to foster collaboration by encouraging diverse perspectives, facilitating effective communication, proactively addressing conflict, recognizing contributions, and promoting commitment toward shared goals.

Qualifications

Requirements:

• A university degree in a related field (e.g., Computer Science, Information Technology, Commerce, Arts), supplemented by four (4) years of progressively responsible, related experience.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Preference will be given to candidate who have experience with:

• Leading technical teams and delivering projects, including roadmap and operational planning, resource allocation, priority management, and staff performance management.
• Major cloud platforms (e.g., Microsoft Azure, AWS) and monitoring and observability tools (e.g., Prometheus, Grafana) to support platform health, incident detection, and resolution.
• Operating container platforms in production environments, whether managed or self-hosted (e.g., EKS, AKS, GKE, OpenShift, ECS, or upstream Kubernetes).
• Applying generative AI tools to enhance individual and team productivity, with sound judgment in evaluating outputs and determining appropriate use cases.

Equivalencies:

• A related master’s degree and a minimum of three (3) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.

The following experience will be considered assets:

• Operating Kubernetes or Red Hat OpenShift as a shared platform for delivery teams, including multi-tenancy, RBAC, and self-service capabilities, with experience in Azure Red Hat OpenShift considered an asset beyond solely deploying workloads to a cluster.
• Managing cloud operations on major cloud platforms (e.g., Microsoft Azure, AWS, or GCP), including cost management, capacity planning, governance, and cloud security practices such as identity and access management, encryption, and compliance.
• Using infrastructure-as-code (IaC) tools such as Terraform, CloudFormation, or Ansible to automate cloud provisioning, configuration, and management.
• Supporting AI-enabled or data-intensive workloads in production environments, including deployment, monitoring, scaling, and the use of agentic tooling for operational automation and troubleshooting.
• Delivering cloud or platform services within public-sector or similarly regulated environments.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position          

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates will be required to undergo a security screening.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.

Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.