Employment Standards Officer

Role Responsibilities

Are you interested in a position that is challenging, rewarding and focused on ensuring a fair and equitable workplace for Albertans? Look no further as we have an exciting opportunity for you!

Reporting to a Team Lead within the Complaint Resolution Unit or Special Investigations and Inspections Unit, Employment Standards Officers (ESOs) are tasked with resolving disputes where alleged contraventions of the Employment Standards Code (Code) have occurred.

This is achieved by providing education to parties, facilitating mediation and negotiation discussions, and conducting investigations and advanced enforcement activities including site inspections, audits and prosecutions. ESOs exercise the authorities delegated under the Code in a fair and unbiased manner and make determinations. These determinations can become enforceable as a judgment in the Alberta Court of King’s Bench.

If this opportunity interests you, please do not hesitate to apply!

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Successful candidates will be able to demonstrate the following competencies:   

• Agility
• Build Collaborative Environments
• Creative Problem Solving
• Develop Networks
• Develop Self and Others
• Drive for Results
• Systems Thinking.

Qualifications

University degree in a related field, supplemented with at least two years of related experience with interpreting legislation and/or policy and procedures. A Class 5 Driver’s License is also required.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
  
  

Preference will be given to candidates with the following assets:

• Bring exceptional verbal and written communication skills in English, with the ability to articulate ideas clearly, capture key information, and produce well reasoned written work.
• Have proven experience in mediation, showing composure, judgement, and effectiveness in fast-paced, high-pressure environment.
• Have demonstrated ability to collect, verify and analyze facts and apply legislation.
• Show excellent organizational skills, with the ability to prioritize tasks, manage time, and consistently deliver high quality work within required timelines.
• Be client focused, detail oriented, and thorough, ensuring accuracy and care in every task
• Be a high character team player with excellent work ethic – accountable, independent, self-driven, reliable, respectful, collaborative, and motivated to contribute to shared goals with a positive, solutions oriented attitude.
  
  

Other Requirements:

Any application without a cover letter will be disqualified from the competition.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

These are permanent full-time position working 36.25 hours per week, Monday to Friday.

Preferred work location will be Edmonton, Alberta. Calgary may also be considered.

Training will be provided. The successful candidate will be required to write and pass training, including an Employment Standards legislation examination for continued employment.

Candidates are required to submit resume and cover letter that succinctly demonstrate their qualifications against the job requirements, including education, experience, and relevant competencies. It’s important for applicants to ensure their resume and cover letter clearly articulate how their past work experiences align with the role’s qualifications and needs.

Resumes must include precise employment dates (month and year) to assist in assessing attention to detail skills.

The final candidates for this position will be asked to undergo an academic check, references, may need to provide a suitable security screening and may be asked to complete a written exercise and/or assessment.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

This competition will be used to establish a talent pool from which candidates may be considered for upcoming vacancies for the role. 

Links and information on what the GoA have to offer to prospective employees.
    

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.