Career and Employment Consultant Talent Pool

Role Responsibilities

The Alberta Supports Offices are looking for professionals to be a part of a team that works together to reach a common goal of helping to build Alberta's workforce. If you are a positive and energetic team player and believe in outcome-based decision-making, this may be a good fit for you.

This position involves the ability to work with diverse Albertans in various stages of need and utilizes problem-solving techniques to support de-escalation/conflict resolution/negotiating and troubleshooting Albertans circumstances. It applies knowledge of human behavior theories while applying career development and employment counselling techniques to support change, growth, and development towards increased employability. Proficiency in navigating various electronic systems while effectively communicating in a multitasking environment is a valuable asset.

As a Career and Employment Consultant (CEC), you will be responsible for the assessment and determination of Alberta Works funding, including Income Support benefits. You will be proactive in strengthening the Alberta labour market by guiding and assisting individual Albertans with career and educational planning, as well as supporting individuals with job search activities. You will monitor and support the Albertans’ action plan by ensuring the Albertan is committed and accountable for progress towards their self-sufficiency. This position provides case management and supports individual progress in meeting the goals defined in their individual plan.

As a CEC, you will have a working knowledge of the labor market, labor trends and employment readiness supports and programs to assist Albertans attachment to employment. You may also assist employers to address labour needs by connecting job seekers to employers through recruitment events. Responsibilities involve assessment, action plan development, case management supports and ensuring Albertans have timely access to services and resources, assisting individuals in making informed career choices to enhance their employability, as well as their economic, cultural and social well-being.

As a CEC, you play a vital role in assisting Albertans at Resource Centers throughout the province. The Alberta Supports Centers offer in-person services to residents, and it is within these centers that CECs interact with Albertans to address their identified needs. The ability to engage with Albertans directly in the center is a crucial aspect of the CEC role.

As the ideal candidate you will:
•    Have Key Skills including: assessment, crisis intervention, conflict resolution, change management, career transitioning and managing multiple technologies and priorities
•    Demonstrate Initiative: be a self-starter, show flexibility, be eager to learn, constantly look for ways to improve; be reliable and hard working; show ownership for areas of responsibility
•    Build Relationships: Cultivate and sustain successful relationships and partnerships; build effective working relationships; network contacts and partnerships with internal and external stakeholders at all levels
•    Communicate: clearly convey and receive messages to meet needs of all; demonstrate ability to choose a communication style that is appropriate and effective for given situations
•    Make Decisions: make informed decisions using critical thinking skills; show an ability to assess options and implications in order to identify solutions
•    Resolve Conflict: experience and ability to deal with difficult situations in a calm and effective manner
•    Demonstrate Teamwork: work cooperatively and productively with others to achieve results
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Position specific competencies:
•    Agility 
•    Creative Problem Solving 
•    Build Collaborative Environments
 

Qualifications

A University graduation in Social Sciences or a related field (Social Work, Sociology, Addictions, Education, or Psychology is preferred), plus 2 years of progressively responsible related experience, OR a two-year diploma in Social Sciences or a related field (Social Work, Sociology, or Psychology is preferred), plus 4 years of progressively responsible related experience.

Equivalencies may be considered as follows: 
Directly related education or experience considered on the basis of 1 year of education for 1 year of experience or 1 year of experience for 1 year of education.

If your education is not listed above, please outline how your education relates to the position in your cover letter. 

The following will be considered assets:
•    Experience working in social based programs 
•    Related experience with assessing eligibility for social based programs
•    Experience providing career and employment services 
•    Experience working with individuals who face barriers to employment
•    Experience with case management 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards
 

Notes

There are full-time permanent and temporary positions located in any of the following worksites. You must be willing to live in or relocate to work in one of the offices listed below.

Please ensure to indicate the location you are interested in while submitting your application. The location you indicate will be the location you are applying to. 

North Zone:
•    Northern Alberta: Edmonton and greater area.
•    Northwest Alberta: Slave Lake, Hinton, Edson, High Prairie, Peace River, High Level, Whitecourt, and Grande Prairie. 
•    Northeast Alberta: St. Paul, Vegreville, Bonnyville, Cold Lake, Fort McMurray, Lac La Biche, Barrhead, Athabasca, and Westlock. 

Central and South Zone: Camrose, Calgary, Drumheller, Lethbridge, Lloydminster, Medicine Hat, Red Deer, Rocky Mountain House, Olds, Wetaskiwin and Brooks.

Please be informed that successful candidates may be eligible for the Attraction Bonus and Northern retention allowance for the eligible locations in NW and NE regions of Alberta. For more information please follow the Premium Pay Directive at https://www.alberta.ca/premium-pay-directive.aspx 

Hours of work: 36.25 hours/week, Monday to Friday (8:15 am – 4:30 pm) work week.

Candidates who are successful in the selection process will be placed in a Talent Pool. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities as vacancies arise in the location you apply to. Should you qualify, your resume is added to a qualified list for consideration for other opportunities at the same or lower classification levels.

As a Qualified Candidate:

•    You were successful in the interview (pending reference and other pre-employment checks) but were not selected.
•    You may be considered for future opportunities in the same or a lower classification for a period of six (6) months.
•    If you are contacted regarding other opportunities, it will be your decision whether to pursue these.
•    If you choose to pursue these opportunities, the recruitment process may involve further assessments specific to the position.

Final candidates will be required to undergo a security screening. Due to wait times to receive a completed Criminal Records Check (CRC), applicants that are invited for an interview are encouraged to request a completed CRC (level 1) from their local RCMP/Police detachment prior to their interview. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - support-directive">https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•     Positive workplace culture and work-life balance
•     Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
•    Leadership and mentorship programs