Probation Officer Talent Pool

Role Responsibilities

Do you thrive in a challenging and dynamic work environment? Are you interested in playing an active role in offender rehabilitation and community safety? Then our Probation Officer roles are for you! 

(1) Probation Officer role in a Community Office: 

Under the direction of a Senior Probation Officer and Manager, you will be responsible for delivering a broad range of community corrections programs and services to adult and young offenders. You will ensure compliance of offenders with supervision orders issued by the Courts and engage with community stakeholders. Working through the effective framework of case management, you will use your skills to appropriately assess, formulate case plans, and apply Effective Practices in Community Supervision to support client behavior change.  
Using your advanced interpersonal and communication skills (written and verbal), you will conduct investigations, prepare reports, and attend court as required. In the community, you will conduct field visits and liaise with local Police, Courts, and Correctional Centers as required. You will build and maintain positive relationships with community counselling and programming resources, working with systematic barriers that affect individuals and community, and will promote a positive image of probation in the community. Superior time management and prioritization skills are imperative to effectively complete case management activities. 

(2) Probation Officer role in the Mobile Monitoring Unit (MMU): 

Under the direction of a Senior Probation Officer and Manager of the Edmonton Adult Attendance Centre, you will be responsible for delivering remote supervision to pre-trial and low risk sentenced offenders.   Using your advanced organizational and time management skills, you will utilize RePath technology to supervise and provide direction to a large number of clients across the province.  
Probation Officers - MMU conduct investigations, prepare reports, attend Court, facilitate and complete all elements of effective case management while supervising clients within applicable federal and provincial legislation, divisional policies and procedures, and relevant operational manuals to maintain correctional and rehabilitative programs.   
Note: These positions are classified as Correctional Service Worker 1 and are not eligible for growth evolution to Correctional Service Worker 2. 

(3) Probation Officer role in the Central Monitoring Unit (CMU): 

Under the direction of an Electronic Monitoring Supervisor and Manager of the Central Monitoring Unit, you will be responsible for monitoring clients who are Court-mandated to ankle bracelet electronic monitoring. This position will follow shift work (including days, evenings and night shifts) to cover the 24/7 operations of the Central Monitoring Unit.  

Role Responsibilities Cont.

Primary functions of the Probation Officer role within CMU will include administrative and case work tasks and responsibilities, as well as onboarding and policy adherent supervision of those clients with electronic monitoring conditions. You will be responsible for the management of the electronic monitoring technology, including creating offender/client profiles and supervision parameters, administering electronic monitoring Court-ordered conditions and facilitating a timely response to non-compliance. Additionally, you be responsible for case file monitoring of clients on the electronic monitoring program, which includes interpreting and responding to data from the electronic monitoring solution and client case files, any issues in a timely manner, including case management activities related to Electronic Monitoring conditions. You will assess files and will refer to a Probation Officer (CSW I/II) for casework beyond the scope of the Central Monitoring Unit. 

As the ideal candidate for any Probation Officer position within Community Corrections branch, you will possess: 
 

• A desire to create safer communities and apply effective practices in community supervision (EPICS) 
• Proven knowledge and experience in effective case management 
• Superior time management and organization skills 
• Well-developed ability to prioritize competing workload pressures in an effective manner 
• Strong ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other government ministries/agencies  
• Demonstrated ability to gather, analyze, interpret and process information for investigative and casework processes 
• Ability to adapt quickly and adjust to change; strong problem solving skills, and strategic thinking resulting in forward thinking solutions 
• The ability to communicate professionally and objectively using a broad range of interpersonal communication styles 
• Thorough knowledge of applicable legislation, as well as the ability to follow and apply policy 
• Knowledge and ability in working with socially marginalized individuals and victims of trauma or intergenerational abuse as well as working with a trauma informed approach 
• A self-starter mindset with the ability to work with little guidance 
• Personal resiliency and decision making skills 
• Own transportation to travel into the community to collaborate with community stakeholders 
• Adaptability to changing priorities and information 

(4) Probation Officer role at Youth Attendance Centre (YAC):

The Youth Attendance Centre (YAC) operates with a three-team rotational structure, with each team consisting of one Probation Officer and one Correctional Peace Officer.  YAC Probation Officers work collaboratively to support youth in fulfilling their legal obligations and promote their rehabilitation through structured programs, curfew compliance checks, and community engagement.

Being a Probation Officer at the YAC requires a strong commitment to community safety, youth development, and teamwork. You will collaborate with your Correctional Peace Officer partner to ensure compliance, provide rehabilitative support, and guide youth toward positive life changes.

This position operates on a rotational schedule, requiring flexibility to work various shifts within YAC’s operational hours (7:45 a.m. to midnight, seven days a week).

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

The successful candidate will demonstrate the following competencies:

Creative Problem Solving: Ability to gather information from varied sources, analyze and interpret information to formulate reports and make decisions related to case planning.
Agility: Ability to prioritize competing workload pressures in an effective manner and contribute to the organizational goals.
Drive for Results: Sets and accomplishes goals and priorities in order to deliver outcomes consistent with departmental objectives and directives.
Building Collaborative Environment: Ability to work cooperatively and collaboratively with a variety of teams within the workplace, community and other Government ministries/agencies to meet client and ministry goals and objectives.
Developing Networks: Ability to interact positively, build relationships and work effectively with others.
Developing Self & Others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.

Qualifications

Correctional Service Worker 1: Two-year diploma in a related field plus two years related experience; or equivalent as described. 
 

• A related one year certificate and three years of related experience. 
• Directly related education or experience considered on the basis of one year of education for one year of experience; or one year of experience for one year of education.  

Correctional Service Worker 2: University graduation in a related field plus 2 years related experience; or equivalent as described below. 
 

• Two year diploma in a related field plus 4 years related experience; OR  
• Completion of the in-service Criminal Justice Certificate plus 5 years related experience (applicable only to employees who have completed the certificate prior to it being discontinued on December 31, 2017). 

 
Related diplomas or degrees including but not limited to the following fields will be considered: 
 

• Sociology 
• Psychology 
• Social Work 
• Youth Work 
• Correctional Services 
• Justice Studies 
• Applied Justice 
• Criminology  

Assets will be considered as follows:  
 

• Experience working in Community corrections or providing case management with vulnerable populations. 
• Experience in completing casework/ programming services (example: behaviour management planning, community corrections programs). 
• Expertise with computer programs such as ORCA, JOIN, Microsoft Office, Adobe, Outlook, as well as familiarity with court documents. 

Notes

These are the available locations:  

Airdrie, Brooks, Calgary, Camrose, Canmore, Cochrane, Cold Lake, Drayton Valley, Drumheller, Edmonton, Edson, Fort McMurray, Fort Saskatchewan, Grande Prairie, High Level, High Prairie, High River, Hinton, Lac La Biche, Leduc, Lethbridge, Lloydminster, Medicine Hat, Okotoks, Peace River, Pincher Creek, Red Deer, Rocky Mountain House, Sherwood Park, Siksika, Slave Lake, St Albert, St. Paul, Stettler, Stony Plain, Strathmore, Taber, Vegreville, Wetaskiwin, Whitecourt, and Westlock.
 
This competition will be used to fill current and future wage, temporary and permanent Probation Officer positions in regional locations across Alberta.  
 
Candidates who are successful in the selection process will be placed in a Talent Pool for a period of six (6) months.  
 
Full-time positions will work 36.25 hours per week. 
 
For wage positions – hours are not guaranteed and will be on an as-needed basis. 
 
Temporary contracts may range from 6 months to 18 months.  
 
These positions may be considered for the Government of Alberta’s Hybrid Work policy (opportunity to work from home up to two days per week, dependent on the type of PO role).  
 
Travel within the community may be necessary, therefore reliable transportation and a valid Class 5 Driver’s License is required.  
 
All costs associated with the recruitment process including documentation fees and travel expenses are the candidate’s responsibility. Out-of-province applicants can obtain the documents requested above from the province they reside in. 
 
Candidates may be required to complete a written assignment at the interview stage.  
 
Successful candidate will be required to complete pre-employment checks including criminal background check, academic checks, and fingerprinting. 

Links and information on what the GoA has to offer to prospective employees:
 

• Working for the Alberta Public Service –  https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
• Pension plans: Public Service Pension Plan (PSPP) – https://www.pspp.ca 
• Leadership and mentorship programs 
• Professional learning and development 
• Positive workplace culture and work-life balance