AWCC Support

Role Responsibilities

Do you want to be a key part of our Alberta Wildfire Coordination Centre (AWCC) in Edmonton?

Do you have what it takes to:

• Thrive in a fast-paced environment with consistently changing priorities with the ability to multi-task.  
• Work closely and communicate effectively within a team environment supporting the needs of team members.  
• Be available to work through the evening and weekends.

If this resonates, a position in the Alberta Wildfire Coordination Centre may be an ideal seasonal position for you!

The AWCC Support position is required to perform a variety of duties. The first priority is to process reports of wildfires reported via the emergency 310-FIRE telephone line. In addition, they are responsible for general reception calls, completing data entry, posting reports to the website, and supporting the various wildfire operations daily activities.

Responsibilities included within this role:  

• Answering the 310-FIRE line and transferring the call to the appropriate Forest Area. In addition, the call will need to be entered into the FIRES / or Dispatch application.  
• Answering incoming phones calls to the AWCC room. Calls will need to be directed to the appropriate person and/or information provided to the caller if the call is of a general nature.  
• Assist with logistical requirements as required by AWCC Logistics i.e. transportation, lodgings, and food.  
• Completing daily updates to the Wildfire Management website.  
• General office and administrative duties.   
• Be available for export to other Areas and/or out of province. 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

 

About Your Competencies:
 

• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.
• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.
• Develop Self and Others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.

Qualifications

Minimum Requirements:

• High school diploma,  
• Plus, one (1) years of related experience (i.e. 12 months).

*All candidates must be 18 years of age or older as of March 1, 2025, or prior to their start date.

• Position start dates range from March 1 to April 30, 2025.

Equivalencies will be considered and candidates with lesser qualifications may be considered at a lower classification and salary.

Directly related experience or education may be considered on the basis of:

• one year of experience for one year of education or 
• one year of education for one year of experience. 

​​​​​​​Assets:

• Experience using Wildfire Management software: Fire Information Resource System (FIRES), and Dispatch. 
• Knowledge of aircraft, equipment capabilities, and personnel resources used in wildfire suppression. 
• Knowledge of the Wildfire Management program, policies, and standard operating procedures. 
• Proficient computer skills: Microsoft Word, Excel Outlook and OneNote.

​​​​​​​Additional Requirements:  

• Excellent organization, multi-tasking, and planning skills. 
• Ability to work with various personalities. 
• Ability to learn and adapt to changing work environments. 
• Valid First Aid Certificate with CPR. 
• Valid Class 5 Drivers License.
• Valid Defensive Driving Certificate 
• Current Driver’s Abstract - A Driver’s Abstract, showing a record of seven (7) demerits or less. Your driver’s abstract is required to be obtained within 30 days prior to your commencement date and must be presented to management prior to your commencement for the above stated position. 
• Completion of the Par-Q and/or fitness test.

​​​​​​​The following conditions are not required at time of application, but must be provided prior to start date:   

• A valid, unrestricted Alberta Class 5 Driver’s License, or equivalent. See the following links for more information on exchanging a non-Alberta license or licensed driver training.       
• A minimum 3-year Driver's Abstract, showing a record of seven (7) demerits or less (obtained within 30 days of your commencement date and presented to management prior to commencement).          
• A current Defensive Driving certificate.       
• A valid Standard First Aid certificate with CPR certification.

​​​​​​​Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition is for seasonal wage AWCC Support position with weekly hours up to 36.25 and projected terms of employment from April 2025 to September 2025. Those selected for an interview are requested to bring three work-related references.

What We Offer:

Wage employees receive 11.2% in addition to regular wage earnings in lieu of paid holidays and vacation leave:

• 5.2% of regular wage earnings instead of paid holidays.
• 6% of regular wage earnings instead of annual vacation pay.     

Shift differential and opportunity to work overtime, evening, and weekend shifts.

About Your Work Environment:
 

• This requisition is recruiting for seasonal wage AWCC Support positions that work up to 36.25 hours per week.
• This position may require you to work evenings and weekends to meet fire season operational needs.
• Successful candidates will be provided with training.
• Estimated term of employment is from 3 to 8 months during the wildfire season, anticipated between April 2025 to October 31, 2025, dependent on operational needs.

About Your Application:
 

• Your resume should indicate date ranges (month and year) for all education and work experience, specifying if the experience was casual, part-time (PT), or full-time (FT), while highlighting applicable duties or achievements.
  For example, Wildland Firefighter: Apr 2019 – Aug 2019 (PT, 20 hours per week).  
• Those selected for an interview are requested to bring three (3) work-related references.   
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.
  Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.