LMR System Performance Analyst

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Posting Date: Feb 28, 2025

Location: St. Albert, AB

Company: Government of Alberta

Job Information
Job Title: LMR System Performance Analyst 
Job Requisition ID: 67730
Ministry: Public Safety and Emergency Services
Location: St. Albert
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 17, 2025
Classification: Opted Out & Excluded Systems Analyst Level 1 (511SAA)
Salary: ​$2,287.86 - $3,431.24 bi-weekly ($59,713 - $89,212/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx 

The Alberta First Responders Radio Communications System (AFRRCS) is a province wide, two-way voice public safety grade radio solution. AFRRCS improves the safety of first responders and all Albertans. It enables interoperability between all first responders. The availability, reliability and effectiveness of AFRRCS can directly impact the speed to response and the level of safety for these professionals. AFRRCS is a resilient and disaster-ready P25 communication system for Alberta.

The Alberta Emergency Management Agency (AEMA), under the authority of the Emergency Management Act, leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery. 

The Alberta Emergency Management Agency (AEMA) is accountable and responsible to the GoA, to Albertans, to their communities, and to industry for the protection of people, their property, and the environment from the effects of emergency events. Alberta relies on a decentralized “system” for managing the various types of emergency events that occur every year. The AEMA accomplishes its objectives by leading the co-ordination, collaboration and co-operation between all entities involved in prevention, preparedness, response, and recovery activities within this diverse system.

Our agency also works to ensure vital public services, such as government services and first responders, are available during a crisis. To learn more about Public Safety and Emergency Services, follow the link to: https://www.alberta.ca/public-safety-and-emergency-services.aspx.

 

Role Responsibilities

Reporting to the Manager, AFRRCS Engineering & Technical Support Services, the P25 System Performance Data Analyst plays a critical role in providing insight on the health of the complex AFRRCS system by collecting and analyzing vast amount of data generated by the network, system, devices, telecom companies and agencies.

Responsibilities Include: 

  • Managing data - Collecting data from various sources including but not limited to the P25 system, IT servers, telecom providers and user agencies
  • Ensuring the AFRRCS system is operating - Monitoring, collecting, processing, aggregating and displaying real-time quantitative data about the AFRRCS system health (what's broken or what's about to break)
  • Utilizing data and evidence-informed decision-making - Supporting and ensuring capacity and coverage enhancement, equipment life-cycling, and proactive maintenance plans are aligned with the strategic plans of AEMA
  • Supporting the AFRRCS Operations team if required during an emergency response in the province to ensure minimal operational disruption


Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Considers inter-relationships and emerging trends to attain goals.  Seeks insight on implications of different options.  Analyzes long-term outcomes, focus on goals and values.  Identifies unintended consequences.

 

Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight.  Asks questions to understand a problem.  Looks for new ways to improve results and activities.  Explores different work methods and what made projects successful; shares learning.  Collects breadth of data and perspectives to make choices. 

 

Agility: Works in a changing environment and takes initiative to change. Takes opportunities to improve work processes.  Anticipates and adjusts behaviour to change.  Remains optimistic, calm and composed in stressful situations.  Seeks advice and support to change appropriately.  Works creatively within guidelines.

 

Drive for Results: Works to exceed goals and partner with others to achieve objectives.  Plans based on past experience.  Holds self and others responsible for results.  Partners with groups to achieve outcomes.  Aims to exceed expectations.

Qualifications

Required
A related two-year diploma in computer technology or a related discipline from a recognized post-secondary institution; or equivalent as described.

Equivalency
A related one-year certificate from a recognized post-secondary institution AND one year of related experience.

An industry-recognized certification from a credible source, such as ISC2, may be used in place of the 1-year certificate.

The successful candidate MUST also have: 

  • Experience in dealing with communication systems data analysis
  • Demonstrated experience extracting and analyzing data to inform decisions, present to stakeholders and inform decisions
  • Experience with data visualization software
  • Database administration knowledge in Microsoft SQL and SYBASE
  • Class 5 driver’s license and clean drivers abstract – some travel may be required
  • Ability to deploy to various locations as required


Assets

  • Knowledge of P25 Land Mobile Radio systems or communication systems


Preference may be given to candidates who have knowledge and experience with Microsoft SQL Server & Reporting

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent Full-time position 

Hours of Work: 36.25 hours per week

Location: St. Albert

In order to work in the AFRRCS environment, Applicants must obtain a satisfactory Security Clearance, which is conducted by the RCMP. The RCMP adheres to Treasury Board's Standard on Security Screening to promote fair and equitable treatment for all applicants and employees. 

Before you submit your online application, you must meet the qualifications and requirements for obtaining a satisfactory Security Clearance.

The RCMP will conduct a thorough background check into your activities during the past 10 years. This investigation will help determine your reliability and suitability for the job. The investigation concentrates on, but is not limited to:

  • Previous employment
  • Education
  • Neighbourhood inquiries
  • Friends and associates
  • Character references
  • Personal finances
  • Drug and alcohol use
  • Online activities
  • Criminal activities


Time spent outside of Canada
If you're a Canadian citizen and you've been outside of Canada for more than six consecutive months during the past 10 years, you may need to provide details of your activities during that time. In some cases, the RCMP may ask you to provide details of your activities even if you've been outside of Canada for less than six consecutive months. Accounting for your activities does not guarantee that you'll receive a Security Clearance.

Notes Cont.

More information can be found at: 
Field investigation and security clearance | Royal Canadian Mounted Police
Become an RCMP officer: Before you apply | Royal Canadian Mounted Police

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Shannon Nadeau at Shannon.Nadeau@gov.ab.ca.