Manager, Technical Standards

Role Responsibilities

The Platforms branch is looking for a Manager, Technical Standards. This position reports to the Director, Platforms Operations.

The responsibilities of these roles include:

• Overseeing implementation and continuous improvement of digital trust, authentication, credentialing, and payment technical policy and standards across the enterprise.
• Providing strategic guidance to senior leadership on digital trust, credential ecosystems, and risk-based governance.
• Managing procurement strategy, documentation, and contract execution, ensuring alignment with risk, compliance, and innovation goals.
• Leading the lifecycle management of legal agreements (e.g., MoUs, integration, intergovernmental), ensuring alignment with standards and risk tolerance.
• Overseeing the GoA mobile app stores and Notify Program, and the branch testbed environment to support digital service delivery and innovation.
• Defining goals, manage performance, and lead recruitment, training, and development of unit staff.
• Monitoring progress, adjust strategies, and contribute to planning documents, reports, and executive communications.
• Serving as acting Director when required.

To be successful in this position, you will demonstrate:

• Ability to develop technical standards with strong governance and compliance acumen.
• Ability to manage procurement processes and legal agreements.
• Ability to analyze risks and adapt plans proactively.
• Ability to manage an extensive set of concurrent projects.
• Strong interpersonal and communication skills.
• Ability to prioritize work issues in real time.
• Efficient time management skills.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.
• Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• Bachelor’s degree in Public Administration, Business, Political Science, Arts, Information Technology, Computer Science or related field supplemented by at least four (4) years of progressively responsible experience.
• A minimum of four (4) years of experience in identity and access management, digital trust, authentication, or credentialing standards at the enterprise level.
• A minimum of two (2) years of experience in a leadership role, including accountability for team management, stakeholder engagement, and strategic decision-making.
• Demonstrated ability to communicate complex technical or policy concepts clearly to senior executives, partners, and non-technical audiences.

Equivalencies:

• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience.

Assets:

• CISM, CIAM, CIPM or PCI professional certifications.
• A valid PMP certification or eligible for one.
• Direct experience navigating interprovincial, federal, or municipal collaborations involving standards or credentialing.
• Participation in or contributions to standards organizations (e.g., DIACC, ISO identity standards committees).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Term of Employment: Permanent, Full-time position      

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote in Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates will be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees. 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx.
• Pension plans: 
  • Management Employees Pension Plan (MEPP) - https://www.mepp.ca

• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance
•  Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs