Manager Cloud Ops

Role Responsibilities

The Software Delivery branch is looking for a Manager of CloudOps. This position will report to the Director of CloudOps.

The responsibilities of this role include:

• Leading the development of best practices and providing guidelines to ensure the effective and appropriate use of cloud capabilities for product or service delivery.
• Managing and overseeing the operations of OpenShift clusters across both cloud and on-premise environments, ensuring high availability, performance, and scalability, while collaborating with cross-functional teams to drive seamless integration and continuous improvement.
• Ensuring that platforms, services, and architectures are robust, scalable, and secure.
• Providing regular reports and updates to senior leadership and key stakeholders.
• Leading the Cloud Platforms team, aligning its efforts with business objectives, and fostering a positive and productive work environment.
• Offering leadership, mentorship, and professional development opportunities for team members.
• Contributing to team and departmental goals, ensuring alignment with broader ministry and government priorities.
• Overseeing human resource processes, including vacation management, training, and performance evaluations.

To be successful in this position, you will demonstrate:

• Thorough knowledge of and ability to apply CloudOps principles and methods.
• Strong interpersonal skills to identify and assess client needs.
• Team building and leadership skills.
• Knowledge of and ability to apply project management knowledge and skills.
• Advanced problem-solving and conflict resolution skills.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

1. Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
    
2. Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
    
3. Develop self and others: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
    
4. Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
    
5. Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.
    
6. Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
    
7. Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• University degree in a related field such as Computer Science or Information Technology plus a minimum of four (4) years of related progressively responsible experience.
• Strong understanding of cloud platforms (Amazon Web Services, Azure or Google Cloud Platform) and experience in ensuring high availability, scalability, and security in cloud services and architectures.
• Experience in CloudOps and user-centred or agile digital delivery.
• Experience leading cross-functional teams, with a focus on fostering collaboration and driving continuous improvement.

Equivalencies:

• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience.

Assets:

• Proven experience in managing and optimizing cloud infrastructure, including experience with Kubernetes/OpenShift clusters, both in cloud and on-premise environments.
• Experience providing operational and monitoring support to application teams, including troubleshooting issues, optimizing performance, and ensuring seamless operation of cloud-based services and applications.
• Experience with infrastructure-as-code (IaC) tools such as Terraform, CloudFormation, or Ansible to automate cloud provisioning, configuration, and management.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position.

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote across Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates will be required to undergo a security screening.

Additional Information:
Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - About the Alberta Public Service | Alberta.ca

• Management Employees Pension Plan (MEPP) - https://www.mepp.ca

• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits

• Professional learning and development - https://www.alberta.ca/professional-development-support-directive

• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca

• Positive workplace culture and work-life balance

• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement

• Leadership and mentorship programs