Cloud Operations and Cloud Application Analyst

Role Responsibilities

The Software Delivery Branch is looking for a Cloud Application Analyst and multiple Cloud Operations Analysts. These positions will report to the Manager of Cloud Operations.

The responsibilities for these roles include:

Cloud Applications Analyst

Cloud Platform Strategy and Practice 

• Contributing to the development of cloud processes and standard operating procedures related to new and transforming digital services. 
• Researching new technologies and platform solutions, including cost analysis, to remain apprised of new and emerging capabilities.
• Working with architecture, software development, DevOps and QA to develop common best practices to implement and support cloud services.
• Contributing to the implementation of pilots on emerging technologies and continuous improvement opportunities.
• Evaluating pilots and proofs of concept and communicating the viability and suitability to stakeholders and branch leadership.
• Providing recommendations to senior leaders to improve governance standards and practices. 

Cloud Application Development and Operations

• Implementing best practices to build, pilot, and implement digital services within operational processes. 
• Providing analysis and assistance regarding cloud computing to product and platform teams.
• Collaborating with other divisions, application/solution design teams, infrastructure request coordinators, developers, AMS vendors, and other technology subject matter experts. 
• Working with the Cloud Platforms Lead as well as product and platform teams, to implement cloud platform solutions that will meet client needs.
• Participating in project meetings with teams, vendors, and partners. 
• Providing technical analysis to teams in the investigation of systemic issues. 
• Identifying issues, and risks, and proactively escalating them through appropriate project team and/or management structures for clarification on direction.

Supporting Leadership

• Providing valuable insights and recommendations on performance measures and analytics practices.
• Collaborating with internal teams, units, and branches to ensure seamless coordination and integration of functions.
• Cultivating and maintaining relationships with departmental representatives, stakeholders, and partners.
• Representing the branch and division on departmental working groups and committees with diverse mandates.
• Developing content for reports, responses to queries, and other relevant documentation.

Role Responsibilities contd.

Cloud Operations Analyst 

Cloud Strategy and Planning

• Identifying the best practices of cloud architecture to support applications.
• Collaborating with engineering and development product teams to evaluate and identify optimal cloud solutions.
• Developing and maintaining a disaster recovery plan related to cloud services and systems.

Cloud Application Development and Operations

• Developing and preparing cloud assets for product teams.
• Assisting in deployment and monitoring of cloud infrastructures.
• Designing, managing, and maintaining cloud infrastructure.
• Planning, designing, and delivering support for cloud computing applications and services.
• Assisting in responding to and resolving application and security events.
• Coaching and mentoring team members and technical staff on their assigned project tasks regarding the appropriate application of cloud-based services and functions. 

Supporting Leadership

• Providing insight and recommendations on issues, opportunities, and challenges in performance measures and analytics practices and culture.
• Working collaboratively with team, unit and branch staff to ensure appropriate coordination and integration of branch functions and delivery of products, tools, processes, and services.
• Establishing and maintaining relationships with department representatives, stakeholders, and partners.
• Representing the branch and/or the division on departmental working groups and committees with diverse mandates and responsibilities.
• Developing content for reports and responses to inquiries.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
 

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf
 

Build Collaborative Environments:  Promotes collaboration and positive relationships (even in challenging circumstances) within and across groups and builds commitment to reach desired results.
 

Creative Problem Solving:  Continuously engages others to scope and solve issues and find the best solutions. Encourages debate and idea generation from across the organization.
 

Develop Networks:  Considers how changes might impact colleagues, clients, and stakeholders, and actively seeks their input and/or involvement regarding those changes.
 

Drive for Results:  Sets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives, and public expectations.
 

Systems Thinking:  Consistently takes a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

Qualifications

Requirements:

• University degree in a related field such as Computer Science or Information Technology plus a minimum of four (4) years of related progressively responsible experience.
• Two (2) years of experience supporting cloud services in an organization in AWS or Azure Cloud environments.
• One (1) year of experience leading teams in product-centric, agile delivery environment.
• Software architecture experience – either as a software architect or related role or technical team lead
• Experience reviewing, contributing, and drafting procedures, standards and/or best practice.
   

Equivalencies:
A related two-year diploma and a minimum of eight (6) years of related experience; a related one-year certificate and a minimum of nine (7) years of related experience; or a minimum of ten (8) years of related experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Term of Employment: Permanent, Full-time position
    

Hours of Work: 36.25 hrs/week - Monday to Friday

Location: Remote across Alberta
 

This position is eligible for remote work. You must reside in Alberta to work remotely.
 

Final candidates will be required to undergo a security screening.
 

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
 

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
 

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
 

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension plans:
•                 Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs