Manager, Stakeholder Engagement & Delivery

Role Responsibilities

   
Join Our Team as a Manager, Stakeholder Experience and Delivery!
Are you passionate about building meaningful relationships and driving impactful cybersecurity programs? Do you thrive in a fast-paced, collaborative environment where innovation and stakeholder experience are at the heart of everything you do? Are you ready to lead a team of professionals that’s shaping the future of cybersecurity in Alberta?

If you answered “yes,” we want to hear from you!

CyberAlberta is seeking a dynamic Manager, Stakeholder Experience and Delivery to lead the development and execution of strategic cybersecurity initiatives that strengthen Alberta’s digital resilience. Reporting to the Director of Cyber Threat Intelligence, this role is central to delivering citizen-centric services, enhancing stakeholder engagement, and driving measurable outcomes across the province.

As a manager, you will lead with purpose and drive innovation across CyberAlberta Programs. Your key responsibilities will include:

• Championing stakeholder engagement by building trusted relationships and creating meaningful opportunities for collaboration across Alberta’s public and private sectors.
• Leading transformative cybersecurity initiatives that enhance provincial resiliency and reduce risk through strategic partnerships, compliance frameworks, and community programs. 
• Empowering learning and awareness by designing and delivering engaging cybersecurity training tailored to diverse audiences, from government teams to external partners. 
• Driving operational excellence by developing and tracking KPIs that measure program impact, inform decision-making, and continuously improve service delivery.
• Fostering a culture of innovation and growth by supervising and mentoring    a high-performing team, supporting professional development, and promoting Alberta Public Service values. 

We are seeking a strategic leader who thrives in a collaborative environment and is passionate about driving meaningful change in cybersecurity. Your ability to build strong relationships, lead high-impact programs, and communicate with clarity will be key to your success. With a focus on innovation, continuous improvement, and stakeholder empowerment, you will help shape the future of cybersecurity in Alberta while fostering a resilient and engaged community.

Role Responsibilities cont.

To thrive in this role, you will bring a blend of strategic thinking, leadership, and a passion for cybersecurity. We are looking for someone who:

•    Leads with purpose by inspiring teams, fostering collaboration, and cultivating a culture of innovation and continuous improvement.
•    Communicates with impact by tailoring messages to diverse audiences and turning complex ideas into clear, compelling narratives.
•    Thinks strategically and acts decisively by anticipating challenges, identifying opportunities, and making informed decisions that drive results.
•    Builds trusted relationships by engaging stakeholders with empathy, authenticity, and professionalism.
•    Embraces technology and data by using AI-powered tools and performance metrics to inform strategy, measure success, and optimize delivery.
•    Champions growth and development by supporting your team’s professional journey through mentorship, feedback, and meaningful opportunities.

This role is designed with an AI-first mindset to help you work smarter, not harder. You will leverage AI tools to:

•    Facilitate meaningful engagement with stakeholders by automating insights, personalizing outreach, and enhancing collaboration beyond traditional meetings and briefings
•    Create tailored, high-impact materials that align with stakeholder needs using AI-assisted content generation and feedback analysis
•    Develop and track KPIs that measure both qualitative and quantitative success, using AI to surface trends, predict outcomes, and inform strategic decisions

By integrating AI into your daily work, you will amplify your impact, streamline operations, and help shape a more resilient and responsive cybersecurity ecosystem for Alberta.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

You’re not just experienced—you’re driven, adaptable, and collaborative. You bring a mindset that thrives in complexity and a commitment to delivering meaningful outcomes. Here’s how you show up:

You’re Agile and Forward-Thinking – You embrace change and proactively adjust plans to meet evolving priorities. You stay calm under pressure, support others through transitions, and continuously seek opportunities to improve processes and outcomes.

You Solve Problems Creatively – You dig deep to understand root causes, invite diverse perspectives, and challenge the status quo to improve systems and structures. You bring people together to co-create solutions that are both innovative and practical.

You Drive for Results – You take ownership of outcomes, even when the path isn’t fully defined. You anticipate challenges, remove barriers, and stay focused on delivering results aligned with government priorities. You use data and insight to inform decisions and guide projects to success.

You Build Collaborative Environments – You know that great outcomes come from strong relationships. You engage stakeholders across ministries and levels of government, resolve conflict respectfully, and foster commitment through shared purpose and inclusive dialogue.

Qualifications

Required:

• University degree in a related discipline (such as computer science, engineering, public or business administration) or related discipline supplemented by a minimum of 4 years of directly related and progressively responsible experience with stakeholder engagement and program delivery. 

Assets:

• Experience in program delivery within a public administration context.
• Knowledge of information security services, cybersecurity tools, and frameworks such as NIST, ISO/IEC 27001, or similar.
• Experience with cybersecurity awareness and training program development.
• Experience leading professional staff.
• Experience developing and writing business reports for executive-level decision makers.
• Security certifications such as CISM, CISSP, CISA, CEH, GPEN, or equivalent.

Equivalencies are:
A related two-year diploma and minimum of six (6) years related experience; or a related one-year certificate and minimum of seven (7) years related experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Additional Position Details:

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm). 
• Traveling will consist of less than 25% of the work schedule to attend a monthly in-person meeting in Edmonton.
• While this position is eligible for remote work, the successful candidate must reside in Alberta to work remotely.

Recruitment Process:

• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, academic verification, etc.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•    Leadership and mentorship programs.