Permit Analyst

Role Responsibilities

Do you have exceptional customer relations skills, looking for a challenging opportunity in a fast paced working environment? The Permitting and Evaluation Section of the Driver, Carrier and Vehicle Safety Branch is responsible for delivering Alberta Transportation and Economic Corridor’s Permit Program to the transportation industry. 
 

As a Permit Analyst, your responsibilities will include dealing with clients on permit issues and analyzing applications for a broad range of weight, dimension, licensing, and exemption permits. Tasks include authorization and payment processing. This position also advises industry and the public in regards to commercial transport regulations and permit policies. You will require excellent public relations skills, phone etiquette and typing/computer skills. Knowledge of the trucking industry and the permitting process is desired.
 

The main responsibilities for the Permit Analyst are (but not limited to): 
 

Permit Application Analysis:
 

• Analyze permit applications to verify the need for a permit and permit type
• Provide advice to clients or their agents if issues are identified
• Ensure date entry is accurate and complete

Provision of Technical Information and Advice
 

• Effectively deal with clients regarding business related inquiries
• Use detailed knowledge of provincial highway system and trucking industry to select safe and practical routes for commercial vehicles
• Provide technical process support to TRAVIS Web users, agents and municipal permit authorities

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The successful candidate will demonstrate the following APS competencies:

• Drive for results: Works to exceed goals and partner with others to achieve objectives
• Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight; looks for new ways to improve results and activities.
• Build Collaborative Environments: Facilitates open communication and leverages team skill
• Agility: Works in a changing environment and takes initiative to change

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

Qualifications

Required: 

• High School Diploma supplemented with a minimum of 3 years of progressively responsible experience in transportation safety
  • Experience with the Traffic Safety Act, Commercial Vehicle Dimension and Weight Regulations and Vehicle Equipment Regulation considered a strong asset

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Desired:

• Experience with computer applications, such as Microsoft Excel, Word, and Outlook. 
• Strong interpersonal and communication skills 
• Experience with TRAVIS, TSIS and MOVES
• Experience working in a call center environment
   

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards. 

Notes

One permanent position, Hours of Work: 7.25 hours / 36.25 hours a week

The Central Permit Office operates outside of regular business hours. Hours of operation are Monday to Friday, 7:00 AM – 9:00 PM, and 8:15 AM – 4:00 PM, Saturday, Sunday and statutory holidays.  Candidates must be available to work all shifts.

Location: Red Deer

Additional information:
 

• In your application, please  include cover letter detailing your interest, and experience related to this role. In your resume, please include dates (including months and years) associated with all education and work experience. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.
• Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.