Health Care Coordinator

Role Responsibilities

Are you a regulated health-care professional with strong clinical leadership skills and a passion for supporting individuals with complex medical needs? Disability Services is seeking a highly skilled Health Care Coordinator to oversee operations in a 24-hour care homes coordinating medical supports for individuals who are predominantly seniors.

Reporting to the Senior Manager, you will play a key leadership role in ensuring high-quality, person-centered care for residents with significant medical and developmental needs. You will be responsible for operational oversight, clinical practice, staffing management, and maintaining compliance with health and safety standards.

This position requires strong clinical judgment, collaboration skills, the ability to respond to emergencies, and the capacity to lead staff through complex medical and operational situations such as outbreaks, critical incidents, and evolving medical conditions.

Key Responsibilities:

Clinical Leadership

•    Provide clinical guidance to nursing staff and Health Care Aide (HCA), including decision-making during medical concerns and emergencies.
•    Monitor care practices, ensure resident safety, and liaise with hospitals and medical professionals.
•    Informing policy and procedures at Direct Operations Sites.
•    Quality assurance activities.

Staffing & Scheduling
•    Oversee schedules for nursing and support staff.
•    Ensure the required clinical supervision is available to site.

Human Resource Management
•    Supervise staff, conduct performance evaluations, and provide feedback.
•    Support performance management and complete required documentation (e.g., WCB).
•    Curriculum development and staff training.

Financial Oversight
•    Approve timesheets and monitor staffing resources.
•    Ensure the required medical equipment and supplies are available.

Stakeholder Communication
•    Communicate with residents, families, and guardians regarding care.
•    Collaborate with interdisciplinary teams and ensure regulatory compliance.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Agility
•    Drive for Results 
•    Develop Self and Others
•    Build Collaborative Environments 
•    Develop Networks
•    Systems Thinking
•    Creative Problem Solving

Qualifications

Minimum Recruitment Standard: 

Degree related to the position assignment and three (3) years of related experience. Must be a regulated member of the appropriate college as required by the Health Professions Act. 

Equivalency: Diploma related to the position assignment and five (5) years of related experience. Must be a regulated member of the appropriate college as required by the Health Professions Act. 

Assets
•    Licensed Registered Nurse preferred
•    Supervisory experiences
•    Experience working in residential or 24-hour care settings supporting medically fragile individuals.
•    Knowledge of accreditation standards, regulatory requirements, and outbreak management protocols.
•    Strong clinical assessment skills with the ability to make sound decisions in high-pressure situations.
•    Demonstrated experience working with multi disciplinary teams.
•    Skilled in conflict resolution, mediation, and supporting performance management.
•    Familiarity with health-care documentation systems, client tracking software, and data integrity practices.
•    Valid Class 5 Driver’s License and the ability to travel within Alberta as needed

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work are 38.75 hours weekly.  

This position will have some responsibilities to support residents in Graduated Supports, Calgary and occasional travel may be required.

•    Must be currently registered and in good standing with the College of Registered Nurses of Alberta (CRNA) and have clearly stated this within your cover letter and resume. 
•    Current certification in First Aid and CPR. 
•    Must be able to work shifts, including weekends and holidays.  
•    Location is Michener, Red Deer Alberta.
•    Candidates must be eligible to work in Canada. A current work visa is required.
•    Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.  
•    Pre-screening questions will need to be completed as part of your application process for this competition.  

  
In order to accurately reflect your related experience/education, in your resume please include dates (including months and years) associated with all education and work experience.

For employment: 
Please indicate whether your work experience is casual, part time or full time.
Example: CYCW Worker, Jan 2018 - June 2021, Part-time (three, 8 hour shifts/week).

 
For any Post-Secondary Education: 
Please specify your major and length of program, the educational institution, and the year you graduated. 

Examples:
•    Bachelor of Arts, major in Psychology, University of Alberta, 2009.
•    Rehabilitation Studies Diploma (1 year), Red Deer College, 2017.
Links and information on what the GoA have to offer to prospective employees.

Notes 2

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.