Business Analyst

Role Responsibilities

The Government of Alberta’s Ministry of Transportation and Economic Corridor’s is looking for a Business Analyst to join their team in Edmonton, Calgary, or Red Deer. If you are looking for a challenging yet exciting opportunity, look no further and apply!

Reporting to the Manager, Modernization and Business Supports in the Modernization and Strategic Integration (MSI) Branch, the Business Analyst is responsible for assisting in developing and validating processes, protocols, procedures, policies, program, and system application enhancements. They participate in the development, execution, and validation of usability and user acceptance testing to ensure complex legislative, policy, program, and user needs are met. 

The Business Analyst will work with Technology and Innovation ministry partners, product teams, and vendors to plan, design, test, and implement digital services to address business needs, while championing product development on behalf of product end users. Business Analyst is responsible for supporting product teams by applying best practice project management principles using agile methods and ways of working to advance the Government of Alberta’s digital strategy.

Your responsibilities include (but are not limited to):
 

• Guide projects from planning to post-implementation, ensuring alignment with legislation, policy, and stakeholder needs.
• Perform business analysis to refine requirements, improve processes, and support development of system applications and enhancements.
• Provide operational support through testing, documentation, user training, and access management.
• Contribute to continuous improvements and/or transformation of legacy systems and services by supporting strategic and operational planning activities.
• Identify options, trade-off, priorities, alternatives, etc. to optimize service delivery.
• Identify core requirements and legislative constraints for project planning.
• Map and streamline business processes, aligning with policy and program needs.
• Support vendor interactions, RFP processes, and contract activities.
• Conduct risk assessments and develop mitigation strategies.
• Manage user security, system access, and related compliance tasks.
• Maintain data accuracy through reporting, record corrections, and ongoing validation.

With the guidance and strategic advisory of the Manager, the Business Analyst is expected to address unexpected and/or unprecedented challenges across multiple stakeholders, user groups, complex business programs, and IT application environments. The Business Analyst must address challenges and identify mitigations with creative and systems thinking approaches to solutions.

Role Responsibilities - page 2

The Business Analyst supports the planning and development of projects or aspects of projects that impact legislation, policy, business processes, and applications across the Department, used by a significant number and range of staff, user groups, and stakeholders. It is important to apply business acumen to involve all impacted parties, both internal and external to the department.

To be successful in this position, you will demonstrate:
 

• Skilled at gathering and translating requirements into practical solutions that reflect end-user needs and legislative/policy frameworks.
• Adept at collaborating with cross-functional teams, leveraging strong communication to clarify goals, address concerns, and manage stakeholder expectations.
• Experienced in project coordination with the ability to adapt to changing timelines and priorities while maintaining attention to detail.
• Proficient in problem-solving and decision-making, driving efficient outcomes and process improvements.
• Familiar with change management principles, ensuring successful adoption of new tools and processes.
• Knowledgeable in agile methodologies to plan, execute, and refine iterative development cycles.
• Skilled in analyzing and documenting business processes to streamline operations and align with departmental strategies.
• Adept in facilitating user acceptance testing, data validation, and risk mitigation to ensure consistent quality and compliance.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
   
• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.
   
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
   
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
   
• Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.

Qualifications

Requirements:
 

• University graduation in Business Administration, Information Technology, Computer Sciences, or a related field plus 2 years progressively responsible related experience; or equivalent as described below.
• Experience in business analysis, preferably within government or large organizations.
• Competence in agile, waterfall, and hybrid project methodologies.
• Knowledge of relevant legislation, policies, and procedures.
• Ability to work with diverse teams and stakeholders.
• Capacity to work independently when required.

Equivalencies:

Directly related education or experience considered based on:
 

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.

Assets:
 

• HTML
• Knowledge of MOVES, TSIS, ATIOS and other systems used within Alberta’s Registry and Driving and Motor Vehicle Information Landscape.
• Familiarity with Alberta’s Traffic Safety Act (TSA) and associated regulations.
• Familiarity with Alberta Driver and Motor Vehicle Programs.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Permanent, Full-time position    

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday (8:15 am - 4:30 pm).
 
Location: Edmonton, Calgary, or Red Deer. Hybrid working options will also be considered.

Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, driver’s abstract, et cetera.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

Applications without cover letters demonstrating how your skills and experience relate to the role will not be considered. Your cover letter will be used to assess your writing style and expertise in written communication.

A cover letter is required that demonstrates how your professional background, education and/or experiences align with the position responsibilities, and how you meet the APS Competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees:
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx.
• Pension plans: Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.