Admissions Cashier

Job Information

Job Title: Admissions Cashier 

Job Requisition ID: 39061

Ministry: Culture

Location: Ukrainian Cultural Heritage Village, Mundare, AB 

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Wage

Scope: Open Competition

Closing Date: March 31, 2023

Classification: Subsidiary 01B 3625 Administrative Support 1

About Us

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Ministry of Culture works to improve Albertans’ quality of life through support of cultural development, historical preservation and increased gender equality. The ministry consists of the Department of Culture, Alberta Foundation for the Arts, and Alberta Advisory Council on the Francophonie. It is committed to building a vibrant cultural sector by supporting the development and sustainability of Alberta’s creative and cultural industries, artists and the arts community, heritage sites, government services in French, physical activity and recreation, and the non-profit and voluntary sector. It is also committed to increasing gender equality and supporting women’s participation in the economy.

The Ukrainian Cultural Heritage Village (UCHV) is an outdoor living history museum that that provides an interactive exploration of early Alberta settlement history by delivering true-to-life visitor experiences and educational programs based on the Ukrainian settlement experience. More than 35 historic buildings have been relocated from east central Alberta to the site to illustrate the 1892-1930 period. Costumed interpreters portray real people who once lived in the region, allowing visitor to travel back in time to learn about the region’s history, people and culture.

To find out more about our work visit: https://www.alberta.ca/culture.aspx

Role

The Ukrainian Cultural Heritage Village UCHV requires up to three seasonal admissions cashiers to work from May 15 through until September 4 and then on September 9 for the last special event of the season.

First impressions are vital.  The admissions cashier is the first contact for visitors and is key to creating a warm and welcoming museum experience.  Key tasks include welcoming visitors, processing gate admission, answering any way-finding questions.  Administrative duties include daily cash reconciliations.

Specifically, duties will include:

1. Collection of admission fees, including accepting various passes and other admissions incentives, responding to enquiries and familiarizing visitors with the site, administering economic surveys, discount monitoring, and ensuring the visitors have a positive first contact experience.
2. Reconciliation of cash, including maintaining a balanced float, daily reconciliation of admission fees and cost recovery, and timely delivery of cash admissions and reconciliations to senior administrative staff.
3. Maintain a friendly and courteous attitude toward all visitors, handling visitor complaints in a professional manner and providing direction to visitors regarding the day’s site activities.
4. May be required to undertake additional administrative duties e.g. data entry, supporting various program areas as needed.

You will be required to work with minimal supervision and adapt quickly to high volume visitation, particularly on special event days.  Quick decision-making and problem solving skills will be necessary in order to keep traffic moving at these times. Reconciliation and documentation must be completed on a daily basis, so that cash can be deposited and cash blotter can be maintained by other administrative staff.

Qualifications

Some high school education. Directly related experience considered on the basis of one year of experience for one year of education.

• Mathematical and problem-solving skills is required.
• Excellent communication skills to be able to readily put visitors at ease in the most stressful situations.
• Experience in cash handling is required
• Customer service experience is a definite asset.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The link below will assist you with understanding competencies:  https://www.alberta.ca/assets/documents/psc-alberta-public-service-competency-model.pdf

To be successful, you will bring and build on the following key competencies in this role.

Drive for Results: This position is responsible to set the tone for welcoming visitors to the Ukrainian Cultural Heritage Village through quick, efficient and friendly processing of admissions.

Agility: The position is required to work in a fast-paced environment and will be required to anticipate, assess, and readily adapt to changing priorities to support customer service excellence.

Salary

$18.69 - $22.39/hour

Notes

Weekend and statutory holiday work is required.  The Ukrainian Cultural Heritage Village’s normal admissions hours are from 9:00 a.m. to 5:00 p.m. Wednesday - Sunday, five days per week, plus holiday Mondays. Admissions cashiers will work on a rotational basis.

The position is for the summer season, with anticipated start date in May 2023, and continuing until September 2023.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Your cover letter and resume will be used as a screening tool to assess your written communication. An additional written assignment may be used as part of the screening process.

Final candidates will be required to undergo a security screening.

How To Apply

Click on the “Apply Now” button.

Candidates are required to apply for a job online. Please visit  https://www.alberta.ca/navigating-online-jobs-application.aspx to learn more about creating a candidate profile and other tips for the Government of Alberta’s online application system.

If you are not currently an employee with the Government of Alberta, the first step in applying for a job is creating your candidate profile within our online application system, click here to access the main log in page where you are able to ‘Create an account’, reset your password (‘Forgot your password’) or ‘Sign In’ should you already have an account.

Existing employees should access the Career tile in 1GX to submit their application in order to be recognized as an internal applicant.

Once you have created your candidate profile, visit the Alberta Public Service job site to apply for jobs at  https://www.alberta.ca/alberta-public-service-jobs.aspx

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:

https://www.alberta.ca/apply-for-jobs-with-the-alberta-public-service.aspx

https://www.alberta.ca/alberta-public-service-hiring-process.aspx

https://alis.alberta.ca/look-for-work/

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) https://www.alberta.ca/iqas-overview.aspx. Applicants are encouraged to include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or a copy of the role profile, and/or require a disability related accommodation during the recruitment process, please contact Saren Frias at Saren.Frias@gov.ab.ca.

If this competition is closed as per the closing date noted above, please continue to check http://www.jobs.alberta.ca for a listing of current career opportunities with the Government of Alberta.