Senior Business Analyst

Role Responsibilities

The Senior Business Analyst (SBA) is a key member of the Business Supports unit within the Licensing and Compliance Monitoring branch (LCM). Ongoing transformation of Alberta’s Continuing Care system, along with the expansion of regulatory compliance monitoring and enforcement, necessitates changes to current practices.

As a Senior Business Analyst, you will be providing user and leadership support for the enhancement and secure operation of branch application systems—including Accommodation Standards Tracking and Licensing (ASTRAL) systemand the Public Reporting system—by coordinating with internal and external partners, integrating technology with business processes to improve efficiency, reporting and data inquiries and authorizing appropriate user access.

In this role you will develop and maintain SOPs, user documentation, and internal communications; collaborate with operational teams to refine and pilot processes; prepare briefing and presentation materials for operational policy changes; and conduct research and inter-jurisdictional comparisons to inform recommendations and solutions.

You will also develop and maintain unified information-management and document-storage systems— including data requirements, collection, reporting, automation and analysis to ensure timely, accurate, policy-compliant information that supports evidence-based decision-making.

To be successful in this role you will support the manager in developing branch initiatives and business plans; identify business requirements, stakeholders, risks, and implementation needs; lead project teams; provide IT consultation; facilitate meetings with internal and external partners; and assess requirements to recommend effective courses of action.

The Senior Business Analyst also participates in special task groups by providing constructive guidance to meet project expectations and timelines, and lead data and business analysis initiatives with branch staff and management.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

As the Senior Business Analyst, in addition to your education and experience, you will demonstrate well-honed competencies in the following areas:

• Systems Thinking: Identify emerging issues, challenges, and opportunities, provide options for resolution and develop recommendations to prevent or mitigate legal or political risk associated with consultation initiatives. 
• Build Collaborative Environments: Teamwork-oriented to collaborate with ministry staff to plan, implement and assess specific programs to ensure the delivery of an integrated consultation program across the province.
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Develop Networks: Proactively develop and maintain effective partnerships with multiple stakeholders to ensure a clear understanding of diverse interests when supporting the engagement of Indigenous communities and the achievement of collaborative outcomes.
• Agility: Anticipate and adapt by focusing on long-term goals, changing the way we approach situations, using new ideas and solutions to achieve results.

Qualifications

Minimum Recruitment Standards
University graduation in a related field plus 4 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
  

Preference will be given to candidates with education in Computer Science, Software Engineering, or Health Information Systems.

Assets:

• Information Technology (IT) experience providing technical support for computer system for inspections and licensing.
• Previous experience in the continuing care sector.
• Proven ability to provide user support and troubleshoot system issues.
• Recent knowledge and application of database data integrity measures.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work are 36.25 weekly, Monday to Friday.

This is a full-time temporary position based in Edmonton ending on Dec 31, 2026.

Please include a cover letter that clearly outlines your suitability for the role and highlights how your experience aligns with the position's requirements

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.