Information Officer

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Posting Date: Nov 13, 2024

Location: Kananaskis Improvement Distric, AB

Company: Government of Alberta

Job Information
Job Title: Information Officer 
Job Requisition ID: 61761
Ministry: Forestry and Parks
Location: Kananaskis Improvement District
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: November 27, 2024
Classification: Administrative Support 3
Salary: $1,594.92 - $1,940.84 bi-weekly 
 

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

 

This competition will be used to fill current and future vacancies for wage, temporary and permanent Administrative Support positions as part of the Administrative Talent Pool. Part-time opportunities may be available.
 
Candidates who are successful in the selection process will be placed in a Talent Pool. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities.

 

Alberta Parks is seeking a personable individual with a passion for the outdoors and excellent customer service skills to fill 1 permanent Information Officer position.   
 
Are you passionate about outdoor recreation in Kananaskis Country? 
Are you well-organized, and a great verbal communicator?
Do you want to help people connect with nature? 

Role Responsibilities

As an Information Officer you will be responsible for: 

  • Providing area information and orientation to visitors with a focus on public safety.
  • Replying to inquiries concerning visitor facilities, recreational opportunities, natural and cultural history, route selection, wildlife, environment issues and potential hazards in the mountain environment.
  • Roving trails and facilities to develop an understanding of the area and to gather first-hand information on conditions, visitor use and the experiences offered by Alberta Parks.
  • Answering questions about and processing sales of the Kananaskis Conservation Pass.
  • Contributing to the gathering and sharing of written information about Alberta Parks as part of a dynamic information and outreach team.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Competencies essential for this role include: 

Agility to prioritize multiple tasks and projects, while also being able to accommodate other priorities as they arise and maintain resilience in times of uncertainty and effectively work in a changing environment.

Drive for Results using your exceptional organizational and prioritization skills to assist you in meeting deadlines while producing quality work that will lead to your success.

Creative Problem Solving using innovative ideas or adapting existing processes in order to address both new and past problems.

Build Collaborative Environments by effectively helping and following through on inquiries, requests, and concerns from colleagues, clients and stakeholders, as well as demonstrating the ability to remain courteous and professional in stressful situations.


This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

  • High school diploma and a minimum of 1 year of related experience (e.g., work in recreation, natural sciences, teaching, communications, etc).
  • Legally entitled to work in Canada
  • Minimum of one year of work experience using Microsoft Office products (Outlook, Excel, Word, PowerPoint)
  • Equivalences will be considered on directly related experience or education on the basis of: one year of experience for one year of education or one year of education for one year of experience.
  • Valid basic first-aid certification (required prior to commencement). 

 
The following are considered assets and should be highlighted in your resume:

  • Excellent verbal communication skills and comfort dealing with people from diverse backgrounds.
  • Basic knowledge of Kananaskis Country’s trails, facilities and natural environment.
  • Passion for the outdoors and experience with common mountain recreational activities.
  • Proficiency with Microsoft Outlook, Word and Excel; Adobe Acrobat.
  • Retail sales experience.
  • Class 5 drivers’ license.
  • Fluency in languages other than English.

Notes

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.


Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
 

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.


Current employees should access the Career tile in 1GX to submit their application to be recognized as an internal applicant.

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

To accurately reflect your related experience/education, in your resume please include dates (including months and years) associated with all education and work experience. 


For Employment:
Please indicate whether your work experience is casual, part-time or full-time. Example: Receptionist, Jan 2006 - June 2009, Part-time (three 8 hr shifts/week).
 

For any Post-Secondary Education:
Please specify your major and length of program, the educational institution, and the year you graduated. 


Examples: 

  • Bachelor of Commerce, major in Accounting, (4 years) University of Alberta, Completed 2009 
  • Administrative Professional Diploma (1 year), Campbell College, Completed 2017

 

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, and/or require a disability related accommodation during the recruitment process, please email Elewade.koloko@gov.ab.ca quoting "JR# 61761; Attention: Lewa Koloko" in the email subject line. We will contact you to assist you in completing your online application.