Regional Office Manager

Role Responsibilities

The Regional Office Manager is responsible for overseeing the day-to-day operations of a regional office. The role provides leadership in human resources, financial management, facilities and records administration, and legal support services while ensuring compliance with legislation, policies, and operational standards. The position plays a vital role in maintaining efficient operations and supporting the successful prosecution of criminal matters across the region.

Your key responsibilities include:

• Leading and developing a team of administrative and legal support staff.

• Managing recruitment, onboarding, employee relations, performance, and workforce planning activities.

• Overseeing regional budgets, expenditures, procurement, and financial reporting.
  
  
• Coordinating office operations, facilities, technology, security, and business continuity requirements.

• Supporting prosecutors through legal administration, records management, and case coordination activities.

• Maintaining compliance with records management, privacy, and Government of Alberta policies and procedures.

• Building relationships with internal and external stakeholders.

• Implementing process improvements to enhance operational efficiency and client service.

What you'll bring to the role:

• Leadership and coaching skills to inspire teams, build capability, and foster a collaborative work environment.
  
  
• Strong judgment and problem-solving abilities to navigate complex operational, legal, and administrative situations.
  
  
• Exceptional organizational skills to manage competing priorities, deadlines, and stakeholder expectations.
  
  
• Effective communication skills to build credibility, provide guidance, and engage diverse audiences.
  
  
• Relationship-building expertise to establish and maintain productive partnerships across government and the justice system.
  
  
• Adaptability and resilience to respond effectively to changing priorities in a dynamic legal environment.
  
  
• Discretion and professionalism when handling sensitive, confidential, or contentious matters.
  
  
• Analytical thinking to identify issues, assess impacts, and develop practical solutions.
  
  

Please click on the link to view the job description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Agility: Adapting to changing priorities, evolving legislation, and emerging operational needs while maintaining effective service delivery.

Drive for Results: Taking accountability for outcomes, managing competing priorities, and ensuring operational excellence in a fast-paced environment.

Build Collaborative Environments: Developing positive relationships with prosecutors, staff, justice partners, and stakeholders to achieve shared objectives.  

Develop Networks: Building and maintaining strong partnerships across government, the justice system, and external service providers.

Systems Thinking: Understanding how financial, human resource, operational, and legal processes intersect to support the effective administration of justice.

Creative Problem Solving: Identifying practical solutions to complex operational, staffing, legal administrative, and service-delivery challenges.

Qualifications

Two-year diploma in a related field such as a Legal Assistant, Paralegal, or Criminology plus a minimum of four (4) years progressively responsible related experience such as Legal Assistant, Paralegal or any other legal administrative role within an office setting in addition to:

• Experience in legal administration, preferably within a criminal justice environment.
• Experience supervising staff and managing administrative operations.
• Experience working with Microsoft Office (Word, Excel, Outlook, Adobe) is required
• Experience with budgeting, financial administration, and business operations.
• Strong knowledge of the criminal justice system, legal processes, and applicable legislation.

The Following will be considered Assets

• Experience working within the Government of Alberta or a public-sector environment.
• Experience with records management and information governance practices.
• Experience using systems such as 1GX, PRISM, CReF, Criminal E-File, JOIN

Equivalencies considered:

Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience e.g. 1 year of related certificate plus 5 years related experience
• 1 year of experience for 1 year of education e.g. 4 years of related experience plus 2 years of related education etc.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

• This opportunity is located in Hinton

• Hours of Work: Monday to Friday, 36.25 hours per week.

In addition to your resume, please include a cover letter briefly outlining your criminal law experience (applications without the Cover Letter may not be considered).

• Final candidates will be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.