Senior Learning and Development Specialist

Role Responsibilities

Are you skilled at combining technology, design, and education to create inclusive and engaging learning experiences? Do you bring both technical expertise and strategic insight to manage and optimize learning management systems? If so, we have an exciting opportunity waiting for you!

Join our dynamic team in the Public Legal Education & Information Unit where you can leverage your expertise to make a meaningful difference in public legal education.

As a Senior Learning and Development Specialist, your role includes, but is not limited to, the following:

• Creation and delivery of high-quality and digital legal education products, including but not limited to e-courses, videos, webinars, animations, and audio scripts, aligned with the rules of court, legislative, and regulatory requirements.
• Creation and maintenance of responsive, accessible web content, and management of learning management systems using foundational coding skills such as: HTML, CSS, basic JavaScript, and CMS platforms (e.g. WordPress or equivalent).
• Delivery of frontline technical support to a diverse user base by translating complex technical concepts into accessible guidance, while ensuring efficient resolution of system issues and a high-quality user experience.
• Ongoing consultation with judiciary, staff, supervisors, managers, directors, and other internal and external partners to support continuous improvement, alignment, and information sharing.
• Lead special projects and initiatives that contribute to enhanced quality of legal education services, programs, and directions.
  
  

As the ideal candidate, you will bring:

• Strong written and verbal communication skills to convey complex information clearly and persuasively.
• The ability to build effective working relationships with internal and external stakeholders to ensure digital educations products are responsive to the needs of Albertans.
• A proactive approach to researching and maintaining awareness of technological trends and issues impacting service delivery.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

The ideal candidate will possess the following competencies:

• Systems Thinking: Take a holistic, long-term view of how digital legal education supports broader ministry outcomes.
• Drive for Results: Establish and execute the development of digital legal education products, achieving results on priorities despite ambiguity in process, evolving challenges, and tight timelines.
• Build Collaborative Environments: Work with various partners within a complex service delivery environment, including Resolution Services program teams, colleagues in CJS and other divisions, the judiciary, contracted information technology vendors and community partners.
• Creative Problem Solving: Support the development of innovative solutions and ensure the effective and timely delivery of project deliverables to achieve anticipated outcomes and benefits.

Qualifications

Required: University graduation in a related field (e.g. Computer Science, Information Technology, Instructional Design, Education, Social Sciences, etc.) plus four (4) years of progressively responsible related experience. 

The following related experience is essential:

• Experience designing, building, and maintaining eLearning products and digital legal education materials for public audiences. 
• Experience developing learning pathways and implementing, administering, and managing a Learning Management System (LMS), including creating and maintaining accessible web content, graphic design, and coding.
  
  

Equivalencies will be considered on the basis of: 

• One year of directly related experience for one year of education; or 
• One year of directly related education for one year of experience.
  
  

Assets
Preference will be given to candidates with:

• Working knowledge of Moodle, Articulate 360 (Storyline/Rise), or other learning management systems.
• Work experience editing and producing video-based learning content.
• Work experience applying adult learning principles and instructional design practices.
• Work experience managing components of large projects from planning through delivery.
• Written and oral communication skills in French.
  
  

All applications must include a cover letter. Applications submitted without a cover letter will not be considered. In your cover letter (maximum one page), please provide a list of the learning management systems (LMS) and e-learning authoring software you are proficient in, along with the number of e-courses you have developed (include a brief description outlining a few examples). Cover letters will be assessed for writing skills and attention to detail as part of the screening process.

Candidates selected to move forward to the interview stage will be asked to present a sample of an e-course they developed as part of the process.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Position Information:

• This posting will be used to fill one (1) permanent, full-time position.
• The work location will be either Edmonton or Calgary, depending on the successful candidate’s preferred location.
• Minimal travel is required to Edmonton, Calgary, or occasionally to other areas of Alberta.
  
  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.