Manager, Operations and Strategy

Posting Date: Sep 10, 2025

Location: Edmonton or Calgary, AB

Company: Government of Alberta

Job Information
Job Title: Manager, Operations and Strategy 
Job Requisition ID: 75360
Ministry: Public Safety and Emergency Services
Location: Edmonton or Calgary
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition  
Closing Date: September 17, 2025 
Classification: Manager, Zone 1
Salary: $2,800.17 to $3,990.36 bi-weekly ($73,084 - $104, 148 /year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx 

The Alberta Serious Incident Response Team (ASIRT) is responsible for investigating serious and sensitive incidents under the Police Act, and allegations of statutory offences. These investigations involve events where serious injury or death may have been caused by police, a serious or sensitive allegations of police misconduct or an allegation of a statutory offence.

Role Responsibilities

Reporting to ASIRT's Executive Director, the Manager, Operations and Strategy provides strategic issues management and operational coordination to support the Executive Director in the daily administration and long-term planning of ASIRT's operations. This position oversees and streamlines a variety of functions, such as financial administration, preparation and tracking of action requests and briefing notes, and coordination support for training initiatives. The Manager of Operations and Strategy also acts as the key coordinator for ARTS within ASIRT. Additionally, the position analyzes data, develops ASIRTS annual report and coordinates its approval, supports stakeholder and community engagement, and supervises ASIRT's administrative support team.

Additional job duties include the following:

•    Providing high-level strategic advice and coordination to executive leadership, addressing emerging issues and facilitating timely decision-making across ASIRT and the Police Review Commission (PRC).
•    Leading daily operations, implement internal communication protocols, and drive continuous improvement initiatives to enhance organizational efficiency and effectiveness.
•    Managing budgeting, forecasting, procurement, and financial reporting to support responsible fiscal management and compliance with government policies.
•    Coordinating staff training, analyze operational data, and oversee records management to support informed planning and ensure compliance with standards.
•    Building and maintaining relationships with internal teams, government partners, law enforcement, and community organizations to promote transparency and collaboration.
•    Supervising administrative and quality assurance staff, champion equity and inclusion, and support recruitment, onboarding, and succession planning aligned with ASIRT’s strategic goals.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

  • Agility: Demonstrates the agility in navigating the changes brought by the creation of the Police Review Commission, adapting ASIRT's operations to align with evolving decisions and new information.
  • Build Collaborative Environments: Collaborating with staff and managers within ASIRT and the PRC, identifying and addressing issues and operational risks in a way that minimizes conflict and fosters a cooperative, solution-oriented environment.
  • Develop Network: Working closely with internal teams, cross-divisional partners, the PRC, ministry stakeholders, and external organizations to ensure that all perspectives and operational needs are effectively integrated into project plans and frameworks.
  • Drive for Results: Assigning responsibilities within operational plans and follows up on progress to ensure that outcomes align with ministry priorities, government objectives, and the mandate of ASIRT.
  • Systems Thinking: Considers the evolving political and social landscape surrounding police oversight and accountability, and apply that awareness to guide training coordination, strategic planning, and cross-agency initiatives that align with ASIRT's public-facing mandate.

Qualifications

Minimum Requirements:

University graduation in a related field (e.g., Criminology, Law and Society, Police Studies, Sociology) plus three (3) years of related experience.

Directly related education or experience will be considered on the basis of: 

•    1 year of education for 1 year of experience; or
•    1 year of experience for 1 year of education

The following are requirements:

•    Working experience within a law-enforcement setting.
•    Experience with procurement, contract management, financial planning and/or developing financial budgets.

The following are considered assets:

•    Knowledge of the Police Act, Police Service Regulations, Canada Evidence Act, and other relevant legislation, as well as policing policies and procedures.
•    Experience providing strategic advice to senior/executive leadership.
•    Experience writing for a variety of technical and non-technical audiences.  
•    Experience with project management and/or strategic planning.   
•    Experience with negotiation, dispute resolution and issues management.  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

The following position works Monday to Friday, 36.25 hours a week.

Office locations: Calgary- John J Bowlen Office OR  Edmonton-Petroleum plaza south

•    Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
•    Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Alysha Hendriksen at Alysha.Hendriksen@gov.ab.ca