Director Home and Community Care Compliance

Role Responsibilities

1.    Strategic Leadership:

• Lead the Home and Community Care Units to implement and maintain strategic frameworks ensuring the safety and wellbeing of clients.
• Communicate the vision and ethical standards aligned with Alberta Public Service values.
• Oversee the development of compliance management programs to protect vulnerable Albertans.
• Provide guidance to health compliance officers using evidence-based methodologies.
• Direct staff on compliance monitoring, risk management, investigations, and policy development.
• Keep up-to-date with industry trends and ensure robust public and stakeholder engagement.

2.    Team Development:

• Build a high-performance, adaptable team by ensuring access to resources and meeting accountability standards.
• Mentor and inspire staff, fostering a culture of collaboration and respect across the unit.

3.    Support to Senior Leadership:

• Provide expert advice and strategies for client safety, healthcare quality, and risk mitigation.
• Ensure compliance with regulations and advise on system improvements.
• Represent the Ministry on various cross-divisional and cross-jurisdictional committees.
• Influence Ministry policies using compliance findings.

4.    Continuous Improvement:

• Lead the improvement of compliance management systems, regulations, and programs.
• Identify opportunities for innovation and ensure best practices are implemented.

5.    Relationship Building:

• Collaborate with other ministries, agencies, and stakeholders to enforce legislation and drive system changes.
• Manage complex relationships and promote continuous learning within the unit.

6.    Regulatory Leadership:

• Serve as Director for matters under the Continuing Care Act (CC Act), making final decisions on licensing, compliance, and enforcement actions.
• Lead the administration of the CC Act, ensuring compliance, managing court cases, and overseeing appeals.
• Manage investigations, ensure fairness, and recommend actions to appropriate bodies.
• Review and approve processes related to the CC Act to ensure legislative alignment.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

• Drive for Results: The Director consistently sets clear goals, drives performance, and holds the team accountable to meet high standards, ensuring the successful execution of compliance programs and initiatives.
• Systems Thinking: Taking a holistic view, the Director anticipates long-term impacts of decisions and strategically integrates various elements to drive comprehensive solutions for complex health care compliance challenges.
• Build Collaborative Environments: The Director fosters a culture of collaboration, effectively engaging stakeholders across government, health services, and the community to achieve shared goals while maintaining respect for diverse perspectives.
• Creative Problem Solving: The Director approaches challenges with innovation and flexibility, generating effective solutions that balance compliance, risk mitigation, and client care needs.
• Agility: Demonstrating resilience and adaptability, the Director responds proactively to changes in policy, regulations, and the needs of the health care system, ensuring ongoing compliance and operational effectiveness.
• Develop Networks: The Director builds and maintains strong relationships with internal and external stakeholders, leveraging networks to enhance the delivery of services, drive system improvements, and influence positive change.
• Develop Self and Others: The Director takes an active role in personal development while mentoring and empowering team members to grow, ensuring a knowledgeable, high-performing team committed to excellence in compliance and client care.

Qualifications

University graduation in a field related to the position assignment (Social Sciences/Business/Health), supplemented by six (6) years progressively responsible experience. 

Equivalency:  Directly related education or experience may be considered on the basis of:1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Preferences:

• A professional designation in a health-related field, regulatory compliance, public management, quality management, or a similar discipline is preferred.
• Progressive management experience in the public sector, with a strong background in risk management, project management, or business planning.
• Demonstrated leadership abilities, with proven skills in team management, effective communication, and fostering collaboration.
• Formal training in administratively fair decision-making processes, investigation, and inspection techniques (e.g., CLEAR – Council on Licensure, Enforcement, and Regulation, or Foundations in Administrative Justice).

Required:

• In-depth knowledge and expertise in multiple functional areas, including, the home and community care sector, continuing care operations, inspection and enforcement methodologies, and quality and risk management.
• Experience in strategic planning, change management, and employee engagement within a regulatory or health care environment.
• A valid driver’s license is required, as the role involves travel across the Province of Alberta.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

1 Permanent position available. 

36.25 Hours of work per week Monday to Friday.

Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.

A written assessment may be used as part of the screening/selection process.

The final candidates may be required to undergo pre-employment checks (Reference check/Criminal Record Check and/or Academic). 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits 
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs