Writer and Issues Coordinator

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Posting Date: Sep 11, 2025

Location: Edmonton, AB

Company: Government of Alberta

Job Information
Job Title: Writer and Issues Coordinator 
Job Requisition ID: 69846
Ministry: Health
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: September 18, 2025
Classification: Program Services 3 Market Adjustment 
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,562 - $90,012/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

Are you interested in digital health and technology; have a passion for writing, communications and strategic issues management? 

Join the Government of Alberta as a Writer and Issues Coordinator in the Ministry of Primary and Preventative Health Services, where you will support strategic communications and issues management within the Strategic Information Management Technology Services Branch. Located in Edmonton, this role offers the opportunity to contribute to high-impact initiatives like Alberta Netcare and MyHealth Records, while ensuring effective communication and situational awareness across the Health Information Systems Division. You'll work closely with senior leadership to manage emerging issues, develop strategic briefings, and support decision-making in a fast-paced, collaborative environment focused on innovation and public service.

Role Responsibilities

As a Writer and Issues Coordinator in the Strategic Information Management Technology Services Branch of the Ministry of Primary and Preventative Health Services, you will play a vital role in supporting strategic communications, managing emerging issues, and ensuring timely, accurate information flow across the branch and division. This position offers the opportunity to contribute to high-impact health initiatives while working closely with senior leadership to support decision-making, project delivery, and stakeholder engagement.

  • Develop correspondence, briefing notes, and presentation materials in response to action requests and divisional needs
  • Create consistent messaging for internal and external communications across projects and initiatives
  • Draft responses for Information Management and Technology governance groups in collaboration with branch and divisional stakeholders
  • Identify and prioritize risks and challenges, recommending strategies to support successful outcomes
  • Share insights from ministry-wide interactions and research best practices for implementation
  • Keep leadership informed through weekly situation reports and project tracking
  • Support project planning, lead initiatives, and represent the branch in meetings and committees
  • Manage communication processes and ensure timely responses to inquiries and information requests
  • Coordinate input from staff, departments, and stakeholders into comprehensive responses
  • Ensure all written materials meet Assistant Deputy Minister, Deputy Minister, and Ministerial standards
  • Provide input on branch operations, coordinate meetings, and contribute to annual goal-setting
  • Track performance measures and support quarterly operational reviews
  • Review Freedom of Information and Protection of Privacy requests and manage internal databases and filing systems
  • Monitor ministry-wide issues and recommend resolution strategies
  • Track major initiatives and follow up on actions directed by the Executive Director
  • Prepare weekly issue reports and quarterly metrics to inform planning and workload management.

Please click on this link to view the job description for this position.

Qualifications

Minimum Recruitment Standards 
Program Services 3 Requirements:
    

  • University graduation (Public Administration) or in a related field plus 2 years progressively responsible related experience; or equivalent as described below
  • For your application to be considered, a cover letter explaining your qualifications and suitability for this role must be attached with your application.


Equivalencies: Directly related experience or education considered on the basis of:
    

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.


Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

If a security screening is required;

  • Final candidates will be required to undergo a security screening.
  • Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.).

If temporary assignments or under-fills will be considered;    

  • Northern Allowance.
  • Shift work.
  • Travel; etc.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.
   

APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking

   

  • Seek insight into how different communication approaches and response strategies may impact various stakeholders and ministry priorities
  • Analyzes long-term outcomes of messaging and issue management decisions, ensuring alignment with ministry goals and public service values
  • Identifies unintended consequences of proposed communications or actions, helping leadership anticipate risks and adjust strategies proactively


Agility 
  

  • Takes initiative to improve communication workflows and streamline response processes for greater efficiency
  • Anticipates changes in priorities or emerging issues and adjusts messaging and coordination strategies accordingly
  • Maintains a calm, composed, and solutions-focused approach when managing high-pressure or time-sensitive situations
  • Seeks input and guidance from leadership and colleagues to ensure communication strategies align with evolving expectations
  • Works creatively within established guidelines to develop effective responses and briefing materials that meet ministry standards.


Drive for Results 
    

  • Uses a variety of tools and feedback mechanisms to monitor the quality and timeliness of communications and issue management deliverables
  • Takes ownership of both direct and indirect responsibilities, ensuring outcomes align with branch and ministry expectations
  • Commits to delivering strategic messaging and issue responses that serve the best interests of Albertans, even when solutions require thoughtful negotiation or change
  • Aligns work with the broader goals and direction of the Alberta Public Service, contributing to long-term success and public trust.


Creative Problem Solving   

  • Asks thoughtful questions to fully understand the nature and context of complex communication and issue management challenges
  • Looks for innovative ways to improve messaging, coordination, and response activities across the branch and division
  • Explores different communication methods and analyzes what made past projects successful; shares insights with leadership and colleagues
  • Gathers a wide range of data and stakeholder perspectives to inform strategic decisions and develop effective, well-rounded responses.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Jenny Luong at Jenny.Luong@gov.ab.ca.