Training & Change Management Analyst

Role Responsibilities

The Recovery Branch assists residential, private small business, and  public entities recover from damage caused by a disaster or emergency event by administering disaster financial assistance programs. As part of the Business Operational Supports in the Recovery Branch, you will be part of a team that contributes to the development and maintenance of business tools and processes for multiple assigned projects and ad hoc requests that support and enhance the work of the Recovery Branch. 

The Training and Change Management Analysts: Training and Change Management specifically leads in developing and coordinating the branch’s training and change management plans, activities and deliverables. They will work collaboratively to improve and modernize the way training is developed, maintained, delivered and evaluated in the Recovery Branch as well as act as change management leads in larger initiatives. 

Specific duties include:

• Develop and maintain branch training plans and frameworks
• Work with business areas to clearly define and document training requirements for all roles and functions
• Develop, maintain, and deliver existing training material in collaboration with functional subject matter experts.
• Implement reporting and evaluation activities for training
• Develop and execute plans to modernize and improve organizational knowledge management and succession planning
• Take lead in planning and executing change management on project teams
  
  

Additionally, the general duties of Training and Change Management Analysts are:

• Provide business analysis services to Recovery Branch staff at all levels to identify and help address a wide variety of needs related to Recovery projects and day-to-day business processes.
• Support or cover on other projects led by the team in the event of absence or other capacity constraints.
• Provide support to internal and external projects in accordance with project management principles, standards, and best practices.

To be successful in this position, you will demonstrate:

• Strong oral and written communications skills
• Effective decision-making skills, including analyzing, fact finding, judgement, problem-solving, risk assessment and innovative thinking
• Effective presentation skills
• The ability to work efficiently in a multi-priority, sensitive-issue, team environment.
• Organization and multi-tasking skills to work on multiple projects at one time.
• The ability to create buy-in and build relationships with stakeholders.
  
  

This position may be required to work in the Provincial Emergency Coordination Centre or on field assignment as needed during emergencies in order to coordinate provincial emergency response efforts and/or support/advise/assist government ministries, municipalities, First Nations and/or other organizations. In these circumstances, the position may require working extending and irregular hours and/or shifts with minimal or no notice, particularly during emergencies and exercise.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving  Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration. 
• Drive for Results: Works to remove barriers to outcomes, sticking to principles. Forecasts and proactively addresses project challenges. Removes barriers to collaboration and achievement of outcomes. Upholds principles and confronts problems directly. Considers complex factors and aligns solutions with broader organization mission.
• Develop Self & Others:  Plans according to career goals and regular development. Aligns personal goals with career goals. Leverages strengths: attempts stretch goals. Provides feedback and openly discusses team performance. Values team diversity and supports personal development
• Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks. 
• Agility: Identifies and manages required change and the associated risks. Identifies alternative approaches and supports others to do the same. Proactively explains impact of changes. Anticipates and mitigates emotions of others. Anticipates obstacles and stays focused on goals. Makes decisions, acts in uncertain situations, and creates a backup plan
• Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Encourages broad thinking on projects and works to eliminate barriers to progress. Facilitates communication and collaboration. Anticipates and reduces conflict at the outset. Credits others and gets talent recognized. Promotes collaboration and commitment
  
  

Qualifications

Required:  University degree in Business, Education or related , PLUS 2 years related experience or equivalent as described

Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education

For Example: 

• Related 1 year certificate PLUS a minimum 5years of experience
• Related 2-year diploma PLUS a minimum 4 years of experience
• Related minimum 6 years of experience  
  
  

The successful candidate MUST also have: 

• Experience with training development and delivery
• Experience developing corporate/organizational training plans
• Knowledge of change management principles and approaches
• Proficiency in Microsoft Office
  
  

Assets: 

• Experience with curriculum development
• Experience with training authoring tools such as Adobe Captivate
• Certification in change management, such as PROSCI
• Experience working with or administering learning management systems
• Knowledge of organizational knowledge management and succession planning

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Temporary Full-time until October 31, 2029

Hours of Work: 36.25 hours per week

*This position may be required to work in the Provincial Emergency Coordination Centre or the Provincial Recovery Coordination Centre during emergencies to coordinate provincial emergency response and recovery efforts. In these circumstances, the position may require working extended and irregular hours and/or shifts with minimal or no notice, particularly during emergencies and exercises.

Location: Edmonton  

Final candidates may be required to undergo a security screening

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
  Leadership and mentorship programs