Team Lead, Licensing

Role Responsibilities

Are you a strong collaborator and skilled communicator who’s passionate about road safety and public service? Join us as Team Lead, Licensing, where your leadership will directly impact the safe and efficient movement of people and goods across our province. This is your opportunity to play a pivotal role in licensing oversight, program development, and industry engagement—all within a team committed to service excellence, integrity, and continuous improvement.

As Team Lead, Licensing, you will supervise a team of specialists who implement Alberta’s Driver Training and Examination Program. This includes licensing and oversight of Driver Examiners, Driving Instructors, and Driver Training Schools. You will serve as the province’s subject matter expert on driver licensing and training, ensuring program standards align with legislation, stakeholder needs, and public safety outcomes. Your leadership will support team cohesion, operational consistency, and the integration of industry insights into continuous program evolution. In this dynamic role, your ability to build relationships, think strategically, and drive collaboration will be essential.

Your key responsibilities include:

• Leading, coaching, and supporting a geographically dispersed team to ensure consistent program delivery and staff development.
• Overseeing the implementation of Alberta’s Driver Training and Examination Program, including licensing of schools, instructors, and examiners.
• Monitoring operational performance and program data to identify trends, emerging risks, and opportunities for improvement.
• Resolving complex or high-risk licensing issues while ensuring compliance with policy, legislation, and public safety standards.
• Developing and delivering training sessions and materials for staff, industry stakeholders, and partners.
• Building and maintaining strong relationships with industry, government, and community stakeholders to support program goals.
• Communicating regulatory changes, policy updates, and program standards in clear, accessible ways.
• Providing subject-matter expertise to inform program planning, legislative development, and continuous improvement initiatives.

This position requires travel throughout Alberta—typically less than 25% of the work schedule. It offers a dynamic blend of classroom, on-road, and stakeholder-facing work, ideal for those who thrive in flexible, hands-on environments.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Build Collaborative Environments: You foster trust and cooperation within your team and with external partners, enabling alignment across diverse roles and regions to ensure safe, consistent service delivery.
• Drive for Results: You take initiative to solve problems, optimize workflows, and meet performance goals—balancing operational needs with the broader mission of public safety and compliance.
• Creative Problem Solving: You approach challenges with curiosity and a solutions mindset, analyzing issues from multiple angles and generating practical, forward-thinking responses to complex licensing and program needs.
• Systems Thinking: You understand how licensing connects to road safety, infrastructure, and industry standards, and use that insight to make informed, forward-looking decisions.
• Develop Self or Others: You support continuous learning and professional growth through mentorship, constructive feedback, and by modeling curiosity and accountability.

Qualifications

Required:

• A related university degree (e.g., Education, Criminal Justice, etc.), and a minimum of four (4) years of related experience. Equivalencies may be considered. 
• Applications without cover letters demonstrating how your skills and experience relate to the role will not be considered. It will be used to assess writing and communication skills.
• Experience in driver training and licencing.
• Demonstrated experience in leading or supervising a team of professionals.
• Valid Alberta Class 5 driver’s licence or equivalent, and ability to travel within Alberta.

Preferred:

• Eligible for or currently holding a Commercial Class 1, 2, or 3 licence, Driver Examiner licence, or Driving Instructor licence.
• Proficiency with licensing systems (e.g., TSIS, MOVES).

Equivalencies are:

• A related two-year diploma and a minimum of six (6) years of related experience; a related one-year certificate and a minimum of seven (7) years of related experience; or a minimum of eight (8) years of related experience in lieu of formal education.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Additional Position Details:

• This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm). 
• Location: Twin Atria Building, 4999 98 Ave, Edmonton, AB T6B 2X3

Recruitment Process:

• Pre-employment checks will be conducted to assess candidates’ suitability. These checks may include (but are not limited to): references, academic verification, criminal record check, driver’s abstract, etc.
• Candidates may be required to participate in a written assignment as part of our assessment process.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
• Candidates with lesser qualifications may be considered at a lower classification and salary.

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca. 
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and a modified work schedule agreement
• Leadership and mentorship programs.