Team Lead, Driver and Motor Vehicles Information Unit (DACMU)

Role Responsibilities

Join a team that protects the integrity of Albertans’ motor vehicle information. As Team Lead in the Driver and Motor Vehicle Information Unit (DACMU), you will guide a high-performing team and support critical program operations that shape the future of motor vehicle information services across the province.

Reporting to the Manager, DACMU, you will lead the administration of AMVIR agreements, system and data access, and the delivery of key court-related and public information services. You will provide subject matter expertise, support strategic planning, and ensure consistent, high-quality service in a complex and evolving legislative environment. Your work will strengthen compliance and foster strong relationships with stakeholders such as OIPC, law enforcement, law firms, and the Registry Agent Network.

You will anticipate program impacts, interpret legislative changes, and prepare the team for evolving requirements. This includes communicating complex information clearly, building trust with partners, and navigating sensitive issues with sound judgment. As Team Lead, you will coach staff, support learning, and cultivate an engaged, collaborative, high-performing work environment.

Responsibilities will include:

• Leading a team of 8–10 staff by setting priorities, assigning tasks, managing performance, and fostering a fair, safe, and supportive work environment.
• Overseeing the administration of AMVIR agreements, system access requests, pre-court/court certificates, confirmation letters, and other motor-vehicle-related services.
• Guiding the development of ARs, TARs, briefing notes, executive summaries, policy documents, procedures, and training materials.
• Coordinating day-to-day program operations, ensuring consistent interpretation and application of legislation, policy, and procedures.
• Monitoring trends, service delivery gaps, and emerging issues to inform program improvements and operational planning.
• Collaborating with stakeholders—including OIPC, POPA, legal partners, other jurisdictions, and internal branches—to support compliance, transparency, and service quality.
• Analyzing operational data, presenting trends, and offering evidence-based recommendations to management.
• Managing HR and budgetary resources to meet operational targets and branch priorities.

The Ideal candidate will demonstrate:

• The ability to manage high volume of work with a small margin of error.
•  Ability to work in a fast-paced environment with the ability to change direction with little or no notice.
• Team building and leadership, including effective team participation skills.
• Proven analytical, problem solving and decision-making abilities.
• Experience in managing and developing team, while dealing with highly confidential information. 
• Experience and in-depth knowledge of motor vehicle programs, AMVIR processes, and relevant legislation, policies, and procedures. 
• Exceptional verbal, written, listening and interpersonal skills. 

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:  https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: to recognize the broader impact of your work and to be able to understand broader goals.
• Creative Problem Solving: to be proactive in identifying solutions and focusing on continuous improvement.
• Develop Self and others: have a commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
• Build Collaborative Environments: leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Develop Networks: to connect with colleagues, clients, and other stakeholders consistently and ensures their needs are represented in decision-making.

Qualifications

University degree in Business /Management and or Public Administration, etc. and a minimum of 4 years relevant experience in progressively responsible related experience. Preference will be given to those candidates that demonstrate registries administration experience or governance of that industry.

Equivalencies may be considered:
Diploma and a minimum of six (6) years of related experience, Certificate and a minimum of seven (7) years of related experience, A minimum of eight (8) years of related experience.

Required:
Experience leading, mentoring, and supervising various support roles. 
Experience working with MS Office 365. (Outlook, Word, Excel) 
Applicants must include a detailed cover letter explaining how their experience aligns with the qualifications; applications submitted without one will not be accepted. 

Assets:

• Leadership experience in working with management and/or executives.
• Experience preparing briefing materials, policy documents or operational reports.
• Experience working in Registries administration legislation, regulations, business processes, and procedures and training requirements.
• Experience applying applicable legislation, regulations, and ministerial orders, including the Protection of Privacy Act (POPA) and the Government Organization Act.
• Project management skills and/or training.
• Experience working with MOVES, ROADS, VISTAS and CORES. 

Candidates with lesser qualifications may be considered at a lower classification and salary.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Hours of work:  Monday – Friday, 8:15 am - 4:30 pm (36.25 hours/week).

Positions currently available: One (1) permanent position.

Location: John E. Brownlee Building, 10365 – 97 Street, Edmonton, Alberta T5J 3W7.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as modified work schedule agreement.
• Leadership and mentorship programs.