Systems Coordinator

Role Responsibilities

The Training Academy is looking for an agile, self-motivated, and self-supported learner to join our team as a Systems Coordinator.

The Training Academy (TA) promotes excellence in training and instructor development by establishing training standards, and in partnership with stakeholders, facilitating the delivery of induction programs and other courses for peace officers in Alberta.

Reporting to the Manager, Business Services and Support, your exceptional communication, organizational and analytical skills will assist in delivering effective business solutions. 

The systems Coordinator plans and coordinates the following services to users within the TA, the ministry and external stakeholders:

• Ensuring applications and programs are appropriately maintained and enhanced
• Writing and updating system documentation, procedures and support materials
• Preparing and providing training to users
  
  

These responsibilities require an energetic approach in seeing tasks through to completion to ensure quality services are delivered with positive business results.

Your ability to manage multiple tasks will assist you in handling shifting priorities. Your critical thinking, troubleshooting, problem solving, systems thinking, communication and facilitation skills are essential for success in this position.  

Working independently and within a team, the systems Coordinator will be involved in an assortment of technologies consisting of:

• Learning management system
• Student property management system (scheduling dorm accommodations)
• Video streaming platform
• Future focused systems may include Training Resource Management system, Learning Content Management System, inventory management
  
  

Please click on this LINK to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Considers the inter-relationships among different aspects of an approach including how they relate to other programs or areas. 

Develop Networks: Makes working with a wide range of parties an imperative.

Drive for Results: Takes and delegates responsibility for outcomes.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.

Agility: Identifies and manages required change and the associated risks.

Qualifications

Required:

• A university degree in a related field (e.g. Business Administration, Information Technology, Computer Science/Application or in a related field). 
• Applications without a cover letter explaining how your experience relates to the position will not be considered.
  
  

Preferences will be given with experience in related fields:

• Systems administration.
• Preparing and providing training to users.
• Providing direct customer service to clients.
• System testing.
  
  

Equivalency: Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education. 
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Work Location: 1568 Hector Rd NW, Edmonton

Hours of work are 36.25 per week.

Final candidates will be required to undergo a security screening. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. 

Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.