Systems & Services Strategist

Role Responsibilities

The Ministry of Public Safety and Emergency Services has an exciting opportunity for a Systems and Services Strategist in the Modernization, IMT and Research branch!

Are you an expert in information technology, business transformation or business analysis who wants to lead the way in transforming systems and services to deliver improved user experiences, simplify processes and enhance outcomes for Albertans interacting with the Justice system? Do you enjoy identifying challenges and leading the charge to solutions?  If so, the Systems and Services Strategist role in the new formed Modernization, IMT and Research branch within the Strategy, Support and Integrated Initiatives Division may just be right for you!

Reporting to the Manager of Modernization Strategy, as the Systems and Services Strategist you are responsible for providing specialist analytical and business support to ministry IT projects and initiatives in the form of research, business and financial analysis, and business and IT planning, feasibility studies, requirements analysis and business case development. 
You will require familiarity with digital approaches in government services, strong business relationship management and technical skills. 

Key responsibilities for this position:

• Supporting the IMT strategic planning and prioritization and facilitating effective management of the digital roadmap in support of ministry modernization objectives.
• Leading the assessment of current operational processes and identifying key business drivers, strategies and requirements that impact service delivery in order to develop appropriate modernization strategies and solutions.
• Coordinating with business and operational teams, technology and subject matter experts and championing the use of new and innovative digital solutions to deliver on transformation of a range of legacy systems and architectures.
• Working with stakeholder groups to align priorities, funding, resourcing by maintaining and building open communication channels and providing ongoing updates on progress, risks and costs impacting priority projects.

If this sounds like an environment that you would thrive in, we encourage you to apply!

Please click on this link to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

The following competencies will support your success in this role:

• Systems Thinking: Anticipates outcomes and potential impacts, seeks stakeholder perspectives.
• Creative Problem Solving: Engages perspectives to seek root causes and finds ways to improve complex systems. Engages with others and encourages debate to generate ideas to solve problems.
• Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Promotes collaboration and positive relationships, especially during challenging times. 
• Agility: Ability to quickly adapt to changing priorities. Makes decisions and takes action in uncertain situations and creates a backup plan.

Qualifications

• A related university degree in Computer Science, Information Technology, Business Administration etc.
• Minimum 4 years’ progressively responsible related experience working in roles focused on IT systems or business analysis.
   

Equivalency: 

• A related Masters plus a minimum of 2 years related experience.
• A related two-year diploma plus a minimum of 6 years related experience.
• A related one-year certificate plus a minimum of 7 years related experience

Assets: 
 

• Experience leading consultations and analysis in a complex IT environment identifying business and technology opportunities, including gaps in service and system efficiencies, for service improvement and innovation.
• Experience supporting and maintaining departmental IMT programs and mandates, procurement and contract management best practices, financial operations, business plans and policies.
• Understanding of the functioning of courts and other government systems, architecture, public policy, and legislative/regulatory development.
• Experience collaborating and influencing cross-functional stakeholders. 
• Experience translating information technology concepts into strategies and plans. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

• Location: John E Brownlee Building, 10365 97 Street NW, Edmonton
• Hours of work: 7.25 hours per day/ 36.25 hours per week

Other Application Information:

• A cover letter is required and will be used to evaluate your writing skills. Cover Letter should be no longer than one page.
• Final candidates may be required to undergo a written test demonstrating writing skills and abilities pre or post interview. 
• Please indicate employment duration for all roles listed on your resume e.g. Jan 2022 to Dec 2023
• This position may require final candidates to undergo a security clearance.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
•    Leadership and mentorship programs