Student Records Team Lead

Role Responsibilities

Student Records and Operations collects enrollment data for all Alberta students as well as achievement data for high school (grades 10 to 12) students. The system produces and distributes high school transcripts and diplomas, provides help desk services for student records related issues to students, schools, school authorities, parents and the public. Information in (Provincial Approach to Student Information) PASI as the source of truth, is being used to determine funding, monitoring and audit educational services.

Reporting to the Students Records Manager, the Student Records Team Lead manages and ensures the accurate and secure collection, processing and maintenance of student demographic data, enrolments, grant codes, school marks, diploma exam school marks and diploma examination registration from schools and school authorities throughout province as well as out of province. In addition, the position manages the assignment and maintenance of the Alberta Student Number (ASN).

Major responsibilities of the position include:

1. Manage the Student Enrolment and Marks business function within Red Tape Reduction and Student Records.
2. Manage and administer the daily operational activities of Student Enrolment and Marks business function to meet the approved annual operating budget ensuring Branch and Ministry polices, standards, practices and objectives are met.
3. Manage the Alberta Student Number (ASN) for all ECS to grade 12 and post secondary students in the Province of Alberta on behalf of Alberta Advanced Education and Alberta Education in compliance with the Education Act.
4. Manage ECS to grade 12 student enrolments and grant codes received from approved Alberta and out-of-province schools and school authorities for the registration of students and funding of schools in compliance to the Education Act and various Alberta Education Regulations, policies, standards and published documents on behalf of Alberta Education.
5. Manage Grades 10 to 12 high school and mature (adult) student achievement received from approved accredited Alberta and out-of-province schools, the Ministry's diploma examination process and Alberta Education approved adult education programs in compliance to various Alberta Education Regulations, polices, standards and documents.
6. Provide student enrolment and achievement subject matter expertise (SME) to identify system enhancements, analyse business and application problems, investigate business alternatives, access business feasibility and recommend solutions for the implementation of Alberta Education policy, information technological changes and initiatives as well as for cross ministry initiatives and projects.
7. Manage communication activities within Student Enrolments and Marks providing ECS to Grade 12 enrolment and marks information to students, parents, schools, school authorities, post secondary institutions and the public on behalf of the Ministry.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative Problem Solving - Focuses on continuous improvement and increasing breadth of insight.
• Drive for Results - Works to exceed goals and partner with others to achieve objectives.
• Develop Networks - Works on maintaining close relations with all stakeholders.
• Build Collaborative Environments - Facilitates open communication and leverages team skill.

Qualifications

Two-year diploma in a related field plus five years progressively responsible related experience; or equivalent as described.

Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

This position requires an understanding and applied knowledge of:

• Mainframe, personal computer, client/server, web, ftp, network, Internet, Extranet and Intranet technologies, integration, applications and user interfaces.
• Information technology system development and enhancement processes to define user requirements, provide user input throughout the development/enhancement cycle, develop user acceptance test plans, coordinate the development of user acceptance test data and user acceptance testing, and implement technology changes in the most effective and efficient manner possible.
• PASI functions, related interfaces and information technology used in schools, school authorities and post-secondary institutions.
• Data communications and the ability to use communications software, file utilities and programming tools to receive, process and send student data electronically.

The Student Records Team Lead must possess:

• The ability to interact with management, senior school and authority representatives, senior post-secondary representatives, senior branch and department personnel to resolve unusual problems.
• The ability to communicate and handle sensitive and confidential matters in a professional manner and use considerable judgment in interpreting the regulations necessary to assess information and determine a suitable course of action.
• Very strong interpersonal communication and supervisory skills and abilities.
• Very strong written and verbal communication skills.
• Excellent problem analysis and resolution skills.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

There is one (1) permanent full-time position working 36.25 hours per week, Monday to Friday.

This position is based in 44 Capital Blvd, Edmonton.

Resumes must include precise employment dates (month and year) details.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.