Shipping & Inventory Coordinator

Role Responsibilities

Are you looking for an exciting opportunity in a fast paced, team-oriented environment?

Reporting to the Customer Service and Distribution Team Lead, the Shipping and Inventory Coordinator is responsible for the accurate shipping and receiving of products, tracking shipments of orders, distribution of departmental mail, organization of stock, cyclic inventory counts and reconciliation of all materials, general warehouse duties, and answering client inquiries over the phone e-mail or in person as required.

Your responsibilities will include:

• Accurately picking and shipping all orders with 24-48 hours of receipt or within established service level time frames.
• Maintaining and updating 'Shipping Manager' database for details about every shipment (way bill numbers, number or parcels, date shipped, serialized ranges and special instructions etc.).
• Coordinating the bulk distribution of orders as required.
• Receiving stock, verifying quantities received and providing packing slips and copies of the materials to the Customer Service and Distribution Team Lead for receiving within 24 hours of receipt of product being delivered.
• Inventory Management and Warehouse Organization as well as warehouse management.
• Safely operating a Reach Truck Forklift when required.

You will need to be able to:

• Resolve investigations and inventory discrepancies.
• Supervise logistics to ensure that most economical method of distribution is used for each shipment.
• Ensure the terms of Service Level Agreements (SLA) are fulfilled in accordance with client requirements.
• Manage rush requests and emergency orders with short time frames and 100% accuracy to ensure that the correct product is delivered to the client within a specified time frame.

You will succeed in this role if you have: 

• Excellent written and verbal communication skills with exceptional attention to customer service.
• The capacity to function independently and contribute collaboratively and effectively within a team environment with minimal supervision including a high degree of personal accountability and professionalism. 
• Excellent organizational skills as well as attention to detail.
• Ability to multitask and organize conflicting priorities with competing deadlines. 
   

Please click on this link to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: You identify options and consequences to issues as they arise, in consultation with unit and branch leadership. The Shipping and Inventory Coordinator plays an important role in maintaining financial accountability related to the shipping of materials by several service providers, ensuring the most cost efficient service is chosen for each shipment.
• Drive for Results: You have a strong work ethic, attention to detail, dedication and accountability in the performance of their duties. You seek direction or clarification from Customer Service and Distribution Team Lead when next steps are unclear.
• Develop Networks: You will work closely with stakeholders from multiple organizations, governments, and private sector businesses. This role requires ongoing team work and excellent communication in the execution of shared duties.
• Agility: The Shipping and Inventory Coordinator demonstrates agility when operations are adjusted during heavy periods of distribution, changes in client needs, and rush/emergency orders. You adapt quickly to fluctuating workloads, set priorities for service delivery, and communicate effectively with unit and branch leadership, when required.

Qualifications

Requirements: 

• High school education.
• One year of shipping and inventory control experience in a warehouse setting.
• Valid class 5 driver's license or equivalent.
• Ability to consistently lift boxes weighing up to 35 lbs.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

The following will be considered assets:

• Reach Truck Forklift training and certification
• Knowledge of Occupational Health and Safety (OHS) Standards and working alone policies.
• Experience with materials handling equipment safely (e.g. fork lifts, pallets, shrink-wrapper, strapping machines, etc.).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Please Note: 

• There is one full time permanent position available. This position reports 36.25 hours of work per week. This position must work in office full time and is not eligible for hybrid work. 
• The successful candidate will undergo a security screening. 
• A valid class 5 drivers license is required for this position. 
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What We Offer: 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.