Service Delivery Analyst

Role Responsibilities

The Service Delivery Analyst is a key resource in the ministry, being a primary contact for victim serving programs across the province you will verify that programs funded by Victims of Crime and Public Safety (VOCPS) grants are providing services and reporting in compliance with legislative requirements and the terms and conditions of the funding agreements.
 

Key responsibilities include:
 

• Program Oversight and Coordination – provide oversight and administration of the VOCPS grant process. 
• Information Management - sharing data, policies and changes with both internal and external stakeholders
• Relationship and Capacity Building, and Communication - primary point of contract for all stakeholders, utilizing your subject matter expertise to maintain and build relationships.
• Financial review – Participate in the review of financial reporting and provide recommendations based on these reviews. 

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
 

This link will assist you with understanding competencies: 
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Build Collaborative Environments – Works collaboratively to develop professional working relationships with internal and external partners
• Creative Problem Solving –Engage with stakeholders at all levels to address issues employing varying perspectives
• Systems Thinking –Use data and subject matter expertise to anticipate outcomes and potential impacts.

Qualifications

Minimum Requirements:

• University graduation in Economics, Accounting, Public Administration, Criminal Justice., or another related field
• PLUS, a minimum of 2 years of related work experience
• Equivalencies will be considered on a one year-for-one-year basis.
   

Assets:

• Financial background; working knowledge of accounting or bookkeeping principles
• Experience writing for and disseminating data for stakeholders at varying levels
• Experience working with not for profit or other NGOs
• Familiarity with grant management 
• Experience working with JOIN and ARTS
   

Please indicate in your cover letter how your education and work experience is directly related to the role. Your cover letter will be used to evaluate your writing skills. 
 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

• Location: John E Brownlee Building, 10365 97 Street NW, Edmonton
• Hours of work: 7.25 hours per day/ 36.25 hours per week
   

Other Application Information:

• A cover letter is required and will be used to evaluate your writing skills. Cover Letter should be no longer than one page. 
• Final candidates may be required to undergo a written test demonstrating writing skills and abilities pre or post interview. 
• Please indicate employment duration for all roles listed on your resume e.g. Jan 2022 to Dec 2023
• This position may require final candidates to undergo a security clearance.
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in

 Links and information on what the GoA has to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs