Senior Training and Change Management Analyst

Role Responsibilities

As a Senior Analyst, Training and Change Management, you will play a key role in strengthening the Alberta Emergency Management Agency’s Recovery Branch by building the training systems, tools, and change strategies that enable staff to perform at their best. You’ll lead a small team, shape Branch-wide learning frameworks, guide complex projects, and support the organization through continuous improvement and change. 

Key Responsibilities

•    Lead and mentor a team of analysts, providing direction, coaching, performance oversight, and coordination of daily activities.
•    Develop and maintain the Recovery Branch Training Framework, including standards, tools, schedules, and quality assurance processes.
•    Design and deliver role based training programs, conducting needs assessments and collaborating with subject matter experts to build effective learning materials.
•    Administer the Learning Management System (LMS), overseeing content management, user access, reporting, and system training for staff.
•    Provide project leadership for complex, multi stakeholder initiatives, ensuring alignment with Branch priorities, risk mitigation, and consistent project management practices.
•    Lead and support change management activities, including readiness assessments, communication plans, stakeholder engagement, and development of change resources.
•    Capture and formalize lessons learned, supporting continuous improvement, knowledge retention, and standardized business practices across the Branch.
•    Support emergency operations, which may require working extended or irregular hours during emergency response or recovery activations.

Please click on this LINK to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration. 

Drive for Results: Takes and delegates responsibility for outcomes. Uses variety of resources to monitor own performance standards. Acknowledges even indirect responsibility.   Commits to what is good for Albertans even if not immediately accepted.  Reaches goals consistent with APS direction.

Develop Self & Others: Encourages development and integration of emerging methods.  Shapes group learning for team development.   Employs emerging methods towards goals.  Creates a shared learning environment.  Works with individuals to develop personal development plans.

Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks.  

Agility: Proactively incorporates change into processes.  Creates opportunities for improvement.  Is aware of and adapts to changing priorities.  Remains objective under pressure and supports others to manage their emotions.  Proactively explains impact of change on roles and integrates change in existing work.  Readily adapts plans and practices.

Build Collaborative Environments: Ensures all needs are heard and understood. Involves a wide group of stakeholders when working on outcomes. Involves stakeholders and shares resources. Positively resolves conflict through coaching and facilitated discussion.  Uses enthusiasm to motivate and guide others.  Acknowledges and works with diverse perspectives for achieving outcomes.

Qualifications

Required:  University degree in Business or related, PLUS 4 years related experience or equivalent as described. 

Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education

For Example: 
Related 1 year certificate PLUS a minimum 7 years of experience
Related 2-year diploma PLUS a minimum 6 years of experience
Related minimum 8 years of experience  

The successful candidate MUST also have: 
•    Proven experience developing training frameworks, curriculum, or learning programs in a complex organization.
•    Demonstrated ability to lead, coach, or supervise a small team.
•    Strong project management experience, including planning, execution, risk management, and stakeholder coordination.
•    Experience leading or supporting change management initiatives (e.g., readiness assessments, communication planning, stakeholder engagement).
•    Ability to conduct needs assessments and translate findings into effective training solutions.
•    Strong communication skills, with the ability to simplify complex information and engage diverse audiences.
•    Experience working with digital learning tools or Learning Management Systems (LMS).
•    Ability to work under pressure and adapt quickly during emergency or high demand situations.
•    Ability to travel with short notice for extended periods of time (i.e. be deployed to support an incident). Additionally, you must be able to work non-standard hours with short notice for extended periods of time (i.e.
     weekends, evenings, nights, holidays etc. at times of incident).

Assets 
•    Experience in emergency management, disaster recovery, or public sector environments.
•    Familiarity with GoA policies, standards, and training requirements.
•    Certification in project management (e.g., PMP) or change management (e.g., Prosci).
•    Experience facilitating lessons learned, after action reviews, or continuous improvement processes.
•    Background in instructional design, adult learning principles, or e learning development.
•    Experience developing business standards, best practices, or operational documentation.
•    Knowledge of knowledge management practices and organizational learning strategies.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Temporary Until October 31,2029

Hours of Work: 36.25 hours per week

Location: Edmonton 

Cover Letter: Please provide a cover letter outlining your skills, knowledge and experience as they relate to the role

Written Assessments: Candidates may be required to complete a written assessment to further evaluate their skills, knowledge, and experience related to the role.

Final candidates may be required to undergo a security screening

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Leadership and mentorship programs