Senior Training Analyst / Instructional Designer

Role Responsibilities

As the Senior Training Analyst you will design, develop, deploy, maintain and evergreen a wide range of internal and external training content for the Traffic Safety Services Division. This position will also play a lead role in the design, development, and oversight of the Traffic Safety Services platform that will host online, and in-person interactive learning content engineered to build the capacity and knowledge of stakeholders in the Traffic Safety ecosystem, including commercial driver examiners and driver instructors. This role applies in-depth knowledge of learning trends and delivery methods to lead the entire process for developing instructional content, creating training activities, developing eLearning content, supporting instructor-led and facilitated workshops, and other instructional scenarios as needed. Over the next 5 years as the Senior Training Analyst you will also support the Registries Modernization project by designing, developing and delivering instructional content that supports staff as they learn to operate many new critical systems.

The Senior Training Analyst reports to the Manager of Program Excellence within the Modernization and Strategic Integration Unit, and will be required to collaborate closely with staff across the Traffic Safety Services Division, and with external stakeholders to identify learning needs, capture content, apply educational concepts, and translate ideas into useful training content and supporting materials. In doing so, the Senior Training Analyst will contribute to initiatives that drive the strategic goals of the ministry and division.

Responsibilities: 
The main responsibilities of this position are (but not limited to):

• Work collaboratively with the Program Excellence team to support the knowledge management objectives of the division by proactively identifying and addressing areas of improvement across the division's training and documentation ecosystem.
• Design, develop, implement, deliver, evaluate and evergreen a range of instructional content, activities, and materials for instructor-led and facilitated workshops, and other instructional scenarios as needed. 
• Collaborate with other subject matter experts to complete needs analysis and capture key content used in training material development.
• Plan and design realistic learning and performance objectives for eLearning, instructor-led, and facilitated workshops, and other situations as needed.
• Design and develop behavioural and technical curriculum for adult learners by working with stakeholders to define instructional end goals and creating content that matches those requirements.
• Conduct research and analysis for TSS, identifying promising practices in capacity building, knowledge facilitation and adult learning which can be applied to the Traffic Safety landscape by working directly with staff across the Division and community stakeholders to identify learning needs, capture information, and translate ideas into useful content and implications.

Role Responsibilities - continued

• Lead requirements gathering exercises, options review, operationalization and oversight of the Traffic Safety Services learning platform that hosts and delivers learning content which supports the learning and knowledge of Traffic Safety Services stakeholders.
• Support the TSS as a learning organization by researching and recommending innovative learning tools and methods to deliver effective learning solutions.
• Take direction from the Manager of Program Excellence on priorities, workload balancing and approaches to content development and delivery.
• Provide progress reports and updates to the Program Excellence Manager and escalate in situations where objectives are at risk due to factors outside the Analyst’s control.
• Support continuous improvement activities within the Traffic Safety Services Division.
   

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:  https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
 

• University graduation in Instructional Technology, Adult Education, Instructional Design, or a related field PLUS 4 years progressively responsible related experience in curriculum development, development of training programs and instructional design. 

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

You must also possess:

• Experience with at least one of the following: HTML, CSS, and JavaScript, SCORM/AICC     
• Significant experience with Microsoft SharePoint
• Experience with digital video/photo capture and editing software (e.g. Photoshop, Premiere, Canva)
• Knowledge of Learning Management Systems such as Moodle, Adobe Captivate or Articulate Story
• Experience supporting skills development in a large scale enterprise  
• Experience with training delivery and facilitation
• Superior writing and editing skills (Please provide a cover letter outlining your suitability for this role)

Assets:

• Certified Training and Development Professional (CTDP) or equivalent
• Background in document development, including standard operating procedures, manuals and process maps
• An understanding of knowledge management principals and objectives
• Demonstrated understanding and knowledge of continuous improvement processes

Notes

This position is a permanent, full-time role with the standard weekly work hours of 36.25, Monday to Friday (8:15 am – 4:30 pm).
 

Location: Twin Atria Building, 4999 - 98th Avenue, Edmonton Alberta, T6B 2X3

Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
 

Candidates with lesser qualifications may be considered at a lower classification and salary.
 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
 

Links and information on what the GoA has to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool - https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs