Senior Program Delivery Specialist

Role Responsibilities

Do you believe a capable, engaged public service is essential for the province? Are you someone who can resolve small problems before they become big ones? Do you take pride in managing projects from start to finish? 

If so, we want you to join our team!

As the Senior Program Delivery Specialist, you will be responsible for leading the delivery and continuous improvement of APS-wide programs that build organizational capability to deliver on government priorities. 

You’ll be a driving force behind L&E initiatives across the APS: ensuring programs are implemented effectively, consistently, and strategically across the APS.

What You Will Do: 
•    Lead training and recognition program delivery: Plan, coordinate, and oversee the delivery of large-scale programs with APS-wide reach, ensuring outcomes are achieved within scope, timelines, and quality expectations.
•    Navigate complex approvals: Craft clear, compelling briefing materials that enable timely decisions and instill confidence among senior leaders.
•    Apply systems thinking: Understand the bigger picture and anticipate organizational impacts, manage interdependencies, and identify opportunities for integration across programs.
•    Engage stakeholders: Build strong relationships across ministries to align expectations, secure buy-in, and resolve cross-program or cross-ministry delivery challenges.
•    Drive continuous improvement: Use data and feedback to evaluate initiatives, uncover systemic challenges, and recommend enhancements for long-term impact.

To be successful in this role, you need to:
•    Be detail-driven and systems-savvy: You know how to navigate complex processes, and you bring structure to every project to get the details right.
•    Understand public sector organizations: You’re confident interpreting policy and you understand the machinery of government. 
•    Communicate with clarity: Whether drafting a briefing note or writing an email, you make sure your message is clear, complete and appropriate for the audience.
•    Balance consistency with flexibility: You bring rigor to processes while adjusting tools and timelines to meet evolving needs.
•    Stay organized and proactive: You manage multiple priorities, track timelines, and follow up to keep things moving.
•    Collaborate with purpose: You work well with internal teams and external vendors, and you bring a service mindset to every interaction.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:  https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Agility: Prioritizes and manages competing priorities.
Drive for Results: Achieves results on priorities despite ambiguity in process, evolving challenges, and tight timelines.  
Build Collaborative Environments: Works in a proactive, collaborative and integrated fashion to support ongoing initiatives.
Systems Thinking: Integrates different types of policies and client priorities to identify the correct solution to each problem.

Qualifications

Your cover letter and resume will be used to assess your qualifications, including your written communication skills and your attention to detail.

Ensure your cover letter meets all of the following criteria:
•    Includes a professional salutation;
•    Identifies the relevant job opportunity (i.e. Senior Program Delivery Specialist);
•    Is concise, without spelling/grammatical errors;
•    Clearly identifies the number of years of experience you have working in a public sector organization (e.g. federal/provincial/municipal government, school board, hospital, etc.); and
•    Provides a clear and concise example of a time you led a specific project from start to finish.

Ensure your resume meets all of the following criteria:
•    Includes the starting and ending month & year of each role;
•    Is concise, without spelling/grammatical errors; 
•    Has a clear, consistent layout that demonstrates your attention to detail; and 
•    Provides information about each role using clear and concise bullet points.

Applications without a cover letter and resume that meet all of the above criteria will not be considered.

Note: Prior to selecting a shortlist of candidates for interviews, applicants may be requested to submit a short-written assignment.

Minimum recruitment standard: University graduation in Public Administration, Education, Human Resources, Business Administration or a related degree and 4 years of progressively responsible related experience.

Equivalency: Related education or experience is considered on the basis of:
•    1 year of education for 1 year of experience; or
•    1 year of experience for 1 year of education

Other requirements (i.e. “must haves” to be considered for the role):
•    Knowledge of government organization and hierarchy structures, and how they affect meeting management, projects and decision-making;
•    Experience preparing clear, concise correspondence and briefing materials.
•    Experience providing analysis and corporate services within a large organization.

Assets (i.e. “nice to haves”):
•    Familiarity with APS department structures and organizational policies;
•    Working knowledge of APS financial policy and processes;
•    Knowledge of APS corporate systems (e.g. 1GX).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

To be considered for this competition, your application must include a well-written cover letter and resume. Carefully review the Qualifications section to see the specific requirements for the cover letter and resume that are unique to this role. If your application does not include a cover letter and resume that clearly meet these requirements, your application will not be considered. 

Location and Hour of Work:
Our office is located in downtown Edmonton. Alternate work locations are not available at this time.

Business hours are Monday to Friday, 8:15 am to 4:30 pm. Hours of work are 7.25 hours per day/36.25 hours per week. Modified work hours may be available on a case-by-case basis, subject to government policy and operational viability. 

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

More information about working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.