Senior IT Business Analyst

Role Responsibilities

The Alberta Emergency Management Agency (AEMA) is seeking a strategic and experienced Senior IT Business Analyst to lead a team of analysts and drive technology enabled improvements that support Alberta’s disaster recovery efforts. As part of the Recovery Branch’s Business Operational Supports unit, this role provides expert business analysis, project leadership, and IT solution oversight to ensure systems, processes, and standards effectively support the delivery of disaster financial assistance and broader recovery operations. This is a pivotal position for someone who excels at bridging business needs with technology solutions in a complex, high impact environment.

Key Responsibilities

•    Lead and mentor a team of business analysts, ensuring high quality analysis, documentation, and support.
•    Oversee Recovery Branch systems (databases, SharePoint) and coordinate fixes, updates, and enhancements.
•    Translate business needs into clear requirements and guide the development of IT solutions that meet policy and user needs.
•    Lead IT and business process improvements, including feasibility analysis, business cases, and solution design.
•    Serve as Product Owner for new and existing Recovery systems.
•    Manage complex, multi stakeholder projects, including planning, risk management, and progress oversight.
•    Coordinate change and transition activities, including UAT, system testing, production transitions, and user readiness.
•    Represent the Branch in committees, working groups, and cross government initiatives.
•    Support emergency operations as required, including extended or irregular hours during major events.

Please click on this LINK to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them. Takes holistic long-term view of challenges and opportunities. Anticipates outcomes and potential impacts, seeks stakeholder perspectives. Works towards actions and plans aligned with APS values. Works with others to identify areas for collaboration. 

Drive for Results: Works to remove barriers to outcomes, sticking to principles.  Forecasts and proactively addresses project challenges.  Removes barriers to collaboration and achievement of outcomes.  Upholds principles and confronts problems directly.  Considers complex factors and aligns solutions with broader organization mission.

Develop Self & Others: Plans according to career goals and regular development. Aligns personal goals with career goals. Leverages strengths: attempts stretch goals. Provides feedback and openly discusses team performance. Values team diversity and supports personal development.

Creative Problem Solving: Engages the community and resources at hand to address issues. Engages perspective to seek root causes. Finds ways to improve complex systems. Employs resources from other areas to solve problems. Engages others and encourages debate and idea generation to solve problems while addressing risks.  

Agility: Proactively incorporates change into processes.  Creates opportunities for improvement.  Is aware of and adapts to changing priorities.  Remains objective under pressure and supports others to manage their emotions.  Proactively explains impact of change on roles and integrates change in existing work.  Readily adapts plans and practices.

Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. Encourages broad thinking on projects and works to eliminate barriers to progress. Facilitates communication and collaboration. Anticipates and reduces conflict at the outset. Credits others and gets talent recognized. Promotes collaboration and commitment

Qualifications

Required:  University degree in Business, Computer Science or related, PLUS 4 years related experience or equivalent as described. 

Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education

For Example: 
Related 1 year certificate PLUS a minimum 7 years of experience
Related 2-year diploma PLUS a minimum 6 years of experience
Related minimum 8 years of experience  

The successful candidate MUST also have: 
•    Experience translating business requirements into technical specifications.
•    Background in IT system implementations, upgrades, and UAT.
•    Ability to manage system transitions and production deployments.
•    Experience coordinating cross functional IT projects.
•    Strong understanding of SDLC and IT project management methods.
•    Business analysis skills (requirements gathering, process mapping, documentation).
•    Proficiency in SQL and familiarity with basic scripting (Python, JavaScript, PowerShell).
•    Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
•    Knowledge of IT governance, security, compliance, and ITSM practices.
•    Strong analytical, problem solving, and communication skills.
•    Proficiency with Microsoft Office, Teams, and SharePoint; familiarity with Jira/ServiceNow/Visio an asset.

Assets 
•    Certifications: CBAP, CAPM, PMP, ITIL, Prosci.
•    Experience in public sector IT or Government of Alberta systems.
•    Knowledge of cloud platforms, data governance, or enterprise architecture.
•    Experience supporting change management and training during system transitions.
•    Understanding of data quality and reporting best practices.
•    Supervisory or coaching experience.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Temporary Until October 31,2029

Hours of Work: 36.25 hours per week

Location: Edmonton 

Cover Letter: Please provide a cover letter outlining your skills, knowledge and experience as they relate to the role

Written Assessments: Candidates may be required to complete a written assessment to further evaluate their skills, knowledge, and experience related to the role.

Final candidates may be required to undergo a security screening

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Leadership and mentorship programs