Senior IM (Information Management) Program Analyst

Role Responsibilities

Are you looking to join a team that will push you to be your best? Are you an individual who is passionate about the client experience, putting policy into practice by providing a range of services to support the effective and efficient delivery of the Government of Alberta’s Information Management (IM) program?  

We are currently looking to fill a vacancy in the role of Senior IM Programs Analyst. You will report to an IM Programs Manager in the IM Programs Unit, in the Enterprise Content Management Branch, Data and Content Management Division to support the delivery of Information Management services and projects to our client Ministries.  These services are all about the management of content (data, records, information, etc.), and are more about the useful applications and processes used to manage content, than about the technical configurations of applications and tools that are used to store content.  

As part of the centralized service, as Senior IM Analyst, you will play a key role in supporting clients to manage their information in alignment with established IM policy instruments, and will interface directly with clients at all levels across the organization.   You will also be expected to recommend strategies and approaches to further enhance the optimized delivery of the IM program. For example, you will be responsible for the analysis, evaluation, and implementation phases for a broad variety of IM initiatives, such as:

• In-depth consultations with clients to assess business and related process changes with respect to their IM requirements.
• Coaching and supporting department/program staff in the use of available tools, processes, and policy instruments, to ensure the effective, and compliant management of their information assets.
• Delivering training sessions to address specific business challenges. 
• Coordinating the activities of various teams that support the continued development, implementation, and enhancement of IM solutions offered to the departments 
• Working directly on large scale, strategic information management projects that impact the GoA as a whole. 
• Working on supporting the adoption of M365 (including SharePoint Online) as the Government’s defacto information management solution.
• Leading reviews and risk assessments associated with technology development projects, ensuring that IM risks are identified and appropriately mitigated.

Other duties include:  

• Supporting the GoA IM program. 
• Supporting the IM Programs Manager, and Directors in achieving the mandate and goals of the IM Programs unit.
• Supporting organizational change throughout the GoA by providing sound project management practices, consultation, coaching, and coordination of services related to the implementation of IM technologies.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Agility: Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions
   

Qualifications

Requirements: 

• University graduation in a related field such as Information Management.
• 4 years progressively responsible related experience in: 
  • Leading and documenting multiple concurrent projects related to information management, from initiation to final evaluation. 
  • Preparing briefings, briefing material, analysis/recommendation, responses to  information and action requests, and training materials for a variety of stakeholders. 
  • Experience in providing information management consultation, advice, and recommendations in alignment with related policy instruments and/or strategic direction.
• Competency with SharePoint, SharePoint Online, and Microsoft Office 365 software.
• Cover letter.

Equivalency: Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year of education

Assets:

• Designation in Certified Records Manager, Certified Information Professional, Enterprise Content Management Master, and/or Project Management Professional.
• Experience with electronic content management system(s).
• Experience in:
  • Planning and development of training materials and e-courses. 
  • Research, analysis, design and implementation of information management solutions. 
  • Deployment of enterprise content management system such as M365. 
  • Project management related to enhancement of centralized IM program services. 
  • Risk management - assessment and mitigation.  
  • Change Management.
  • Consultation, coaching, and coordination of services related to the implementation of IM technologies.

***Please note: This position specifically focuses on Information Management and does not encompass responsibilities related to Information Technology. 
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards
 

Notes

Term of Employment:  Permanent, Full-time position. 

Hours of Work:  36.25 hrs./week - Monday to Friday 

Location: Edmonton 

This position may be eligible for hybrid work.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

Final candidate will be required to undergo security screening.

Note:
Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies. 

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

For any Post-Secondary Education:
Please specify your major and length of program and the year you graduated.
Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Pension Plans:
  • Public Service Pension Plan (PSPP) - https://www.pspp.ca
  • Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs.