Senior Business Analyst

Role Responsibilities

Alberta is the only jurisdiction in North America where public registry services are completely offered through a network of individually owned private agencies. There are more than 210 registry agent locations where Albertans can access registry services. These registry agent locations vary significantly in size, transactional volumes, and number of employees. Registry services include Motor Vehicles, Vital Statistics, Corporate Registration, Land Titles, Personal Property Registrations and Alberta Health Care Insurance Plan and Alberta Organ and Tissue Donor Registry registrations and services. They are committed in providing consistent, high-quality service to Albertans while ensuring personal information is safeguarded through a private registry delivery system is unique and complex.

In this position as a Senior Business Analyst, you will be responsible for the definition and validation of business requirements, project planning and coordination, change management, researching and supporting process, policy, and client service delivery improvements. You will complete this through the proactive development of business processes and resolution of policy issues, data definition and standardization, including alignment with GoA privacy and security standards, and stakeholder communication.

Reporting to the Director, Programs and Project Support, you will have 2 areas of focus: 

1.  Scoping and coordinating new projects and programs to enhance and build on existing service delivery models, ensuring a positive user experience for clients (Albertans and Registry Agents), reducing administrative burden on staff, and enabling sustainable programs and services.
2. In partnership with the Registries Evolution branch, executing complex analysis, planning, and coordination of Motor Vehicles and Registries Administration (MVRA) branch operations, policy, and technology transformation and transition activities for the replacement of the Motor Vehicles System (MOVES) and modernization of services. This involves research, analysis, integrated and complex operational/tactical forecasting and plan development, process mapping, change management, and training. 

Your strong skills in the following will help you succeed in this role:

• Business process re-engineering and new complex processes development.
• Project management or coordination.
• Consultation, interpersonal, and facilitation skills to assist in consulting, negotiating, and resolving conflict with stakeholders often having varying perspectives, expectations, requirements, and priorities.
• Policy building experience in relation to government's legislative and policy development processes.
• Financial planning, management, and reporting.  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Systems Thinking: You consistently take a holistic and long-term view of challenges and opportunities at multiple levels across related areas.
• Drive for Results: You set and accomplish goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives and public expectations.
• Develop Networks: You consider how changes might impact colleagues, clients and stakeholders, and actively seek their input and/or involvement regarding those changes.
• Agility: You identify alternative approaches or courses of action in unclear and complex situations. You support others to identify, assess, and use alternative approaches.
• Build Collaborative Environments: You promote collaboration and positive relationships (even in challenging circumstances) within and across groups and build commitment to reach desired results.  
   

Qualifications

Requirements: 
 

• University graduation in Business, Finance, or any other related field
• 4 years progressively responsible related experience or equivalent as described below
• A cover letter will be required for this position, this cover letter will be used to evaluate your written communication skills. Applications without a cover letter may not be accepted. Cover letters will be assessed for conciseness, accuracy, and grammar as part of the screening process.

Equivalency: Directly related education or experience considered on the basis of:
 

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

Knowledge in the following area will be considered as asset:
 

• Project management
• Strategic portfolio management
• Financial planning, management and reporting
• Registries administration legislation, regulations, business processes, procedures, and training requirements
• Government and Ministry programs, policies and business functions in order to fully comprehend business requirements and underlying legislation and policy links
• Outcome modelling and strategic planning methodologies

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Please Note: 

• There is one full time permanent position located in Edmonton. 
• Hours of work are 36.25 per week, Monday to Friday.
• Final candidates will be required to complete security screening. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

What We Offer: 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.  
• Leadership and mentorship programs.