Senior Business Analyst

Role Responsibilities

We are seeking an experienced and dynamic Senior Business Analyst to oversee the design, development, and maintenance of various application systems and operational IT strategies. 
In addition, this role will be responsible to conduct advanced analytic operations and data management with skills and knowledge of technical components, tools and processes. This role will involve working closely with internal teams and external stakeholders to enhance business processes, promote technological integration, and ensure the smooth operation of key systems and reporting tools. If you're passionate about transforming business strategies through data and innovative IT solutions, we want to hear from you.

The job responsibilities include:

1. System Design, Development, and Maintenance

• Provide guidance on the effective management of branch application systems, from development to implementation.
• Collaborate with various units to prioritize IT development based on operational needs and budget allocations.
• Lead the development of an electronic business strategy, focusing on paperless solutions and integrating technology into business processes.
• Manage the enhancement and maintenance of automated IT systems (e.g., ASTRAL) for data tracking and reporting.
• Lead the development and continuous improvement of the Public Reporting system, ensuring it meets internal and external needs.
• Oversee the design, testing, and implementation of IT systems and applications in collaboration with technical teams and external service providers.
• Authorize access privileges and ensure proper training and ongoing support for system users.
• Ensure compliance with Government of Alberta’s security policies and data safety regulations.

Role Responsibilities - Cont'd

2. Information Management and Data Analysis

• Demonstrate strong analytical ability, data interpretation and problem-solving skills.
• Develop a unified system for document storage and information management across the branch.
• Determine technical requirements for data collection and reporting, ensuring timely, accurate reports for leadership decision-making.
• Automate regular reporting processes and collaborate with stakeholders for data uploads.
• Design and manage SharePoint sites and other data-sharing platforms.

3. Standard Operating Procedures (SOP) and Documentation

• Draft, review, and amend SOPs, guidebooks, user manuals, and other documentation to support deployed solutions.
• Maintain and update system and process documentation and facilitate internal communication.
• Research inter-provincial regulatory standards and prepare materials for operational policy changes.
• Provide recommendations to management for approval based on research and analysis.

4. Operational Business Plans and Development Projects

• Support the development of business continuity plans and operational business plans for the unit.
• Lead the planning and execution of assigned business projects, identifying potential risks and recommending solutions.
• Provide technical consultation to staff and management teams on IT issues and projects.
• Facilitate meetings with internal and external stakeholders to achieve project objectives.

5. Lead Business Analysis Projects

• Contribute to special task groups, providing feedback to ensure project goals and timelines are met.
• Lead data and business analysis projects, working closely with branch staff and management to improve business outcomes.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Creative Problem Solving:

• Work in open, collaborative teams to share ideas and process challenges.
• Use a broad range of techniques to break down problems and encourage creative thinking.
• Foster an environment where all team members feel empowered to voice their ideas and contribute solutions.
• Bring the right people together to solve complex issues and identify innovative solutions for the organization.

Systems Thinking:

• Integrate a broader context into planning by anticipating how current situations are influenced by external trends.
• Consider issues, political factors, and risks when evaluating potential actions.
• Support the organization’s vision and goals through strategic planning and execution.
• Identify and address behaviors that may challenge progress and contribute to overcoming them.

Agility:

• Proactively identify and create opportunities for improvement within processes.
• Adapt to shifting priorities and help others remain calm and effective under pressure.
• Clearly communicate the impact of change on roles and integrate changes smoothly into existing workflows.
• Maintain a flexible mindset to adjust plans and practices as needed.

Drive for Results:

• Forecast potential project challenges and proactively address them.
• Remove barriers to collaboration and ensure progress toward outcomes.
• Uphold key principles and confront issues head-on to ensure successful project outcomes.
• Align solutions with the broader organizational mission, considering complex factors in decision-making.

Build Collaborative Environments:

• Involve a wide range of stakeholders when working toward outcomes, ensuring transparency and inclusivity.
• Resolve conflicts constructively through coaching and facilitated discussions.
• Motivate and guide teams with enthusiasm, drawing on diverse perspectives to achieve shared goals.
• Acknowledge and embrace the diversity of thought, leveraging it to drive successful outcomes.

Qualifications

Minimum Recruitment Standards
University graduation in Computer Sciences, Software Engineering and Health Information Systems plus 4 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of: 
1 year of education for 1 year of experience; or 
1 year of experience for 1 year of education.

The following experience is required: 

• Strong analytical ability, data interpretation and problem-solving skills.
• Advanced Microsoft Excel and Power Query.
• Statistical analysis and working with large, complex databases.
• Data management.
• Data driven risk assessments and application.
• Ability to research issues accurately to identify and solve problems.
• Strong knowledge of change management, systems development, and information management methodologies.
• Strong interpersonal skills with a focus on customer service.
• Project planning, monitoring, and management skills, with a focus on process design and transition management.
• High level of motivation, creativity, and initiative.
• Ability to recognize and deal accordingly with potential political issues.
• Ability to interpret legislation and internal regulations.
• Strategic perspective - ability to identify outcomes and impacts.
• Strong MS office software skills.
• Excellent communication skills, both written and oral, including strong presentation skills. 

The following experience is considered as assets:

• Strong knowledge and understanding of the Alberta Health business plan and objectives.
• Comprehensive knowledge of the Continuing Care Act and regulations, Accommodation Standards, and the Continuing Care Health Service Standards.

The following experience will be given preference:

• Experience in envisioning new Information Technology Systems Management applications, Customer Relationship Management (CRM) solutions, Microsoft Power Platforms, and Microsoft Dynamics 365.
• Advanced data analysis skills and visualization using Excel, Power Query and Power BI.
• Solid knowledge of the governing legislation, policies and related business applications that support the branch's activities.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

One permanent and once temporary full-time position working 36.25 hours per week. The temporary position is until March 31, 2028.

Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.

The final candidates may be required to undergo pre-employment checks (Reference check/Criminal record and/or academic).

A cover letter outlining how your experience relates to the qualifications outlined in this job ad is required. 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.