Records Management Supervisor

Role Responsibilities

The Office of the Public Guardian and Trustee (OPGT) is dedicated to providing high-quality services to Albertans. We are looking for a dynamic Records Management Supervisor to lead the records management operations. 

Key Responsibilities:

• Supervise records management administrative staff.
  • Monitor workloads and standards to ensure effective workflow and use of manpower.
  • Provide training and development opportunities.
  • Establish unit goals and objectives to meet branch requirements. 

• Supervise the operation of the records management unit and assume responsibility for the effective and efficient performance of the unit.
  
  • Establish and update policy and procedure manual.
  • Develop and implement suggestions for continuous improvement and make recommendations. 
  • Responsible for information retrieval from PTIS and OPGIS. 
  • Coordinate the flow of documentation to create or conclude case management.
• Ensure correct file classifications, file records, and retrieve records.

• Perform file maintenance and set-up to ensure that OPGT files are accessible. 
  
  • Verify file classification and consult with branch or records analyst on any issues. 
  • Sort documents, prepare documents for filing, and file documents. 
  • Identify and locate records and arrange their delivery.
  • Identify misfiled documents on existing files and cross-reference documents where required.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Qualifications

Minimum Recruitment Standard:

• High school diploma and three years of related experience. 

Equivalency: Directly related experience or education considered on the basis of one year or experience for one year of education or one year of education for one year of experience. 

Assets:

• Demonstrated supervisory experience
• Extensive knowledge of office policies relevant to the administrative support staff.
• Strong time management and organizational skills
• Demonstrated ability to adapt to change, with a willingness to learn and flexibility to perform various roles as needed.
• Demonstrated experience working in a team environment. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Hours of work: 36.25 hours per week, Monday – Friday

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.