Project and Services Coordinator

Role Responsibilities

Do you enjoy making things run smoothly, supporting meaningful programs, and helping others succeed? Are you someone who takes pride in keeping details organized, solving small problems before they become big ones, and making sure everyone has what they need to do their best work?

If that sounds like you, we’d love to have you on our team.

As a Project and Services Coordinator, you’ll support APS-wide learning and recognition programs that help public servants build the skills and confidence they need to deliver on government priorities. You’ll work closely with program managers and team members to coordinate logistics, maintain materials and accurate records, and ensure program participants have a positive experience.

This role is central to ensuring Learning & Engagement programs and services run efficiently and consistently across the APS. In this role, you will:
•    Coordinate logistics: Schedule sessions, manage registration, and ensure all the moving parts are in place for successful delivery. 
•    Support participants and clients: Respond to inquiries, gather feedback, and ensure accurate communication of program details. 
•    Maintain program materials: Prepare, update, and organize content using templates and process documents. 
•    Track and organize: Use tracking tools to monitor tasks, maintain records, and flag issues or delays. 
•    Collaborate with purpose: Work with internal teams and stakeholders to support program delivery and continuous improvement. 
•    Contribute to improvements: Identify ideas and recurring issues, sharing suggestions with your manager, providing feedback on updated procedures, and supporting the testing of new tools, templates, and systems.

To be successful in this role, you need to:
•    Be detail-driven and organized: You manage timelines independently, track tasks, keep things on schedule, and ensure accuracy in documentation and logistics.
•    Communicate with clarity: You write and speak clearly, professionally, and appropriately for your audience. 
•    Stay proactive and adaptable: You anticipate needs, solve problems early, and adjust to changing priorities. 
•    Work well with others: You bring a service mindset to every interaction and contribute positively to team culture. 
•    Use tools effectively: You’re comfortable with 1GX and open to learning new systems and platforms.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:   https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: Considers inter-relationships and emerging trends to attain goals.
Drive for Results: Actively sets goals and remains open to advice on reaching them.
Creative Problem Solving: Is open to new ideas and breaks problems down to identify solutions.

Qualifications

Your cover letter and resume will be used in lieu of a writing assignment to assess your qualifications, including your written communication skills and your attention to detail.

Ensure your cover letter meets all of the following criteria:
•    Includes a professional salutation;
•    Identifies the relevant job opportunity (i.e. Project and Services Coordinator);
•    Is concise, without spelling/grammatical errors;
•    Clearly identifies the number of years of experience you have working in a public sector organization (e.g. federal/provincial/municipal government, school board, hospital, etc.); and
•    Provides a clear and concise example of a time you took initiative to improve a process so that you and your team could provide more effective and efficient service.

Ensure your resume meets all of the following criteria:
•    Includes the starting and ending month & year of each role;
•    Is concise, without spelling/grammatical errors; 
•    Has a clear, consistent layout that demonstrates your attention to detail; and 
•    Provides information about each role using clear and concise bullet points.

Applications without a cover letter and resume that meet all of the above criteria will not be considered.

Minimum recruitment standard: University graduation in Human Resource, Business Administration, Public Administration, Project Management or related degree.

Equivalency: Related education or experience is considered on the basis of:
•    1 year of education for 1 year of experience; or
•    1 year of experience for 1 year of education.

Other requirements (i.e. “must haves” to be considered for the role):
•    Knowledge of government organization and hierarchy structures, and how they affect meeting management, projects and decision-making.
•    Experience coordinating logistics for events, training sessions, or service-delivery activities.
•    Experience drafting correspondence and/or written briefings.
•    Experience providing analysis and/or corporate services within a large organization.

Assets (i.e. “nice to haves”):

•    Familiarity with APS department structures and organizational policies.
•    Working knowledge of APS financial policy and processes.
•    Knowledge of APS corporate systems (e.g. 1GX).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

To be considered for this competition, your application must include a well-written cover letter and resume. Carefully review the Qualifications section to see the specific requirements for the cover letter and resume that are unique to this role. If your application does not include a cover letter and resume that clearly meet these requirements, your application will not be considered. 

Location and Hour of Work:  Our office is located in downtown Edmonton. Alternate work locations are not available at this time.

Business hours are Monday to Friday, 8:15 am to 4:30 pm. Hours of work are 7.25 hours per day/36.25 hours per week. 

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Mor information about working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx 
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Leadership and mentorship programs