Program Eligibility Assessor

Role Responsibilities

Reporting to the AISH Application Team Lead, the Program Eligibility Assessor is responsible for determining initial financial eligibility for the Albertans applying to the Assured Income for the Severely Handicapped (AISH) program.  

The Program Eligibility Assessor conducts a detailed, in-depth review of the applicant's income and assets to determine if financial eligibility for the AISH program is met.  Eligibility decisions must follow acceptable practices and guidelines as defined by program and operational policy, procedures and align with legislations. 

This position is responsible for communicating eligibility decisions to applicants and gathering any additional documentation that may be required.    If financial eligibility is not met, the Program Eligibility Assessor informs the applicant of the decision and provides information or refers that applicant to other programs and supports offered within the GOA or community.   

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Creative Problem Solving - Engages the community and resources at hand to address issues.
• Systems Thinking - Takes a long-term view towards organization’s objectives and how to achieve them.
• Agility - Proactively incorporates change into processes.
• Drive for Results - Works to remove barriers to outcomes, sticking to principles.

Qualifications

Two-year diploma in a related field; no experience required; or equivalent as described below. Equivalency: Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

This position requires an extensive knowledge and understanding of:

• The Assured Income for the Severely Handicapped Act, the Assured Income for the Severely Handicapped General Regulation, and the Applications and Appeals (Ministerial) Regulation.
  
  
• Policies and procedures used in the AISH program. 
  
  
• Government of Alberta programs such as Alberta Supports, Alberta Aids to Daily Living, Alberta Adult Health Benefit, Office of the Public Guardian/Trustee and Persons with Developmental Disabilities, Transition to Adulthood program or other applicable government resources.  
  
  
• Programs offered by other government ministries, local and federal government including Canada Pension Plan, Old Age Security, Canada Disability Benefits, Guaranteed Income Supplement, Maintenance Enforcement Program, Alberta Seniors Benefits, Senior's Accommodation Benefits.
  
  
• Computer programs including but not limited to Imaging, LISA, CCD, TOI, AIMS, Microsft 365 including Teams, Word, Outlook, and SharePoint.
  
  
• Various investment types including RRSPs, RDSPs, annuities, LIRA and other investment types.

Preference will be given the applicants who have experience with Income Support or AISH programs. Experience working with vulnerable populations and determining eligibility for financial assistance programs will be considered an asset. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This competition will be used to fill several permanent positions. As remote positions, staff you must have reliable high speed internet.  Work hours are Monday to Friday from 8:15am to 4:30pm. 

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time. Your cover letter and resume will be used as a screening tool to assess your written communication.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted will be the responsibility of the candidate.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.