Program Coordinator

Role Responsibilities

As the Program Coordinator, you will function as a leader and team member providing advocacy, quality care, fostering an environment for growth and development, providing opportunities for community access and meaningful activities and support in a service setting.

You will also ensure that service delivery to each individual is according to their service plan, individual service plan or care plan, program policies and procedures.

Responsibilities Include but not limited to :

Supervision of residential supervisors 
a)    Provide expertise, guidance, and direction, coaching and mentoring to the residential supervisors through monthly performance conversations, worksite meetings and presentation.
b)    Monitoring, assessing and evaluating staff performance by providing on-going feedback, conversation reviews and annual performance agreements.
c)    Ensuring that staffing is adequate and orientation and training is provided to residential supervisors/staff ensuring consistency, equity and relevance of service delivered within the worksite.

Monitor effective operation of worksites
a)    Assume a key role in review and design of the service planning tool and how services support are delivered.
b)    Evaluate day supports provided to the individuals through data collected on a weekly basis.
c)    Review all resident incident reports and provides recommendation, follow-up and conduct investigations when necessary.

Administrative and financial function
a)    Provide input into policy development and implementation and ensuring the coordination of services.
b)    Oversee the allocated budget for homes, monitor expenditure request and review submission request for homes fixed assets and prioritize with manager.
c)    Review all personal expense claims from worksite staff.

Please click on this link Program Coordinator – JD - JR 75275 to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

If you haven’t included competency information in the “Role” section, you can include the critical competencies with examples of how they relate to the role being recruited to in this section; below is a list of the APS Competencies to assist you: 
•    Agility 
•    Drive for Results 
•    Develop Self and Others 
•    Build Collaborative Environments 
•    Develop Networks 
•    Systems Thinking 
•    Creative Problem Solving  

Qualifications

Directly related two (2) year diploma or a degree related to the position assignment (Nursing, Occupational Therapy, Physical Therapy, Rehabilitation Therapy, Community Rehabilitation & Disabilities Studies, Public Health, Social Work, Social Sciences, etc) and four (4) years of related experience with at least one (1) in a supervisory capacity. 

A cover letter and resume outlining how your experiences relates to this role is required.

Assets:

Supervision and administration within a large disability services organization.

•    Relationship Management- ensuring to build trust & confidence with all members of the team by dedicating time in connecting & understanding each level of the staff.  
•    Actively seeking feedback & incorporating the feedback to their professional practice.   
•    Experience managing human resources and staffing allocation.
•    Experience supporting vulnerable populations, with an expertise aimed at improving well-being of people with diverse abilities, promoting social change and building corresponding knowledge and theory 
•    Strong teamwork skills, focus on developing the team while fostering trust, belonging & inclusivity of all members.  
•    Effective at coaching & providing information & tools necessary for the team to be successful within their roles.  
•    Strategic management skills with the ability to plan & prioritize.  
•    Effective decision making and problem solving skills. Ability to objectively evaluate all available data, perspectives, opinions and facts in order to reach the optimal conclusion.  
•    Knowledge of relevant legislation (e.g. AGTA, PDD, CCA, HPA). 
•    Well-developed communication, facilitation, interpersonal, collaboration, organizational, and conflict resolution skills 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of work are 38.75 hours weekly.  

Must hold a valid class 5 licence and access to a reliable vehicle.

 
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time. 

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.  

 
Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
•    Leadership and mentorship programs.