Product Owner

Role Responsibilities

We have an exciting opportunity for you to join Mental Health & Addiction as a Product Owner. This position is responsible for championing digital transformation and representing the Ministry within a product team. Reporting to the Manager of Digital Operations and Modernization, the Product Owner will be a member of the Product Team and will be responsible for overall product strategy, ministry stakeholders, long-term vision for the product, and ministry processes and procedures to meet the business needs and champion the product to end users. This position also coordinates between the product team and program area staff to deliver technology solutions that enable cross-sector collaboration in strategic initiatives (e.g., Compassionate Intervention Legislation) in support of the Alberta Recovery Model. All work is conducted with the goal of ensuring Mental Health and Addiction’s interests and priorities are effectively represented and balanced with the needs of Albertans in addiction and mental health initiatives, projects, and activities. This position will primarily support the implementation of new legislation (e.g., Compassionate Intervention Legislation) and other priority projects through new digital services.

The system is multi-faceted, covering a breadth of topics and populations (e.g., addiction, mental health, Indigenous, youth, operating grants, research and innovation of services), with multiple stakeholders (e.g., community organizations, Recovery Alberta and other provincial health agencies, national organizations, advocacy groups), and connects to several other government portfolios (e.g., Infrastructure, Public Safety and Emergency Services, Justice, Technology and Innovation, Children’s Services, Community and Social Services).

This role will:

• In collaboration with the Ministry of Technology and Innovation, support the development and implementation of digital products to ensure they meet user and includes redesigning operational processes, planning new service introductions, identifying barriers to change, and developing mitigation strategies. Additionally, supporting the evaluation of new legislation and priority projects to ensure effective outcomes and performance, and leading User Acceptance Testing while providing quality assurance.
  
  
• Champion agile and digital methodologies, provide status reports, monitor product progress metrics, and lead product demonstrations to various stakeholders.
  
  
• Lead and facilitate internal stakeholder engagement to determine essential input for collaborative projects and corporate processes, specifically, providing strategic advice to the Manager & Director of Corporate Support, collaborating with Ministry personnel on key initiatives, including business plans and annual reports, managing projects to deliver high-quality and sustainable outcomes, and supporting additional unit functions such as Action Request response development and processes, staff training, and performance evaluation.
  
  
• Conduct user-centric research to improve client and employee experiences and make recommendations to senior leadership.
  
  
• Contribute to replacing legacy systems by developing strategic roadmaps and plans for ongoing sustainability and collaborating with the Ministry of Technology and Innovation to ensure ongoing delivery of benefits to Albertans and staff.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Creative Problem Solving

• Asks questions to get a deeper understanding of present issues.
• Contributing ideas for how work can be done differently to solve common problems.
• Engages others and encourages debate and idea generation to solve problems while addressing risks.
  
  

Agility

• Asks questions, seeks clarification and assess how things will be different when change is introduced or anticipated.
• Takes advantage of opportunities to change how work is completed to better anticipate obstacles and improve service.
• Makes decisions and takes action in uncertain situations and creates a backup plan.
  
  

Drive for Results

• Takes past experience into considerations when making plans and adjusts plans based on past learning.
• Identifies and acts on opportunities to partner with other groups to achieve desired outcomes.
• Forecasts and proactively addresses project challenges.
  
  

Develop Networks

• Identifies key stakeholder contacts with whom a relationship must be established.
• Maintains contacts with a range of colleagues, clients and stakeholders.
  
  

Develop Self and Others

• Learns the unique model of agile product development within the Government Of Alberta.
• Champions agile practice within the Ministry and other system partners.

Qualifications

A University degree in a related field (e.g. Commerce, Business, Public Administration, Economics, Political Science, Statistics, Technology) plus 4 years progressively related experience. 

Required experience:

• Product Ownership/Management.
• Supporting digital delivery of services in either the public or private sector.
• Agile Scrum methodologies, including process mapping, organizational analysis, benefits and risk management. 
  
  

Equivalencies may be considered: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.

The following will be considered assets:

• Knowledge of mental health and addiction service legislation and regulations. 
• Experience working in health care or social services.
• Project Management skills.
• Experience managing through influence (this position has no direct reports but will be required to lead teams)
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work:
36.25 hours per week (full time) Monday to Friday.

Term of Employment:
This is a full-time temporary position for a two years term.

Location:
Commerce Place Building- 10155 - 102 Street Edmonton, AB T5J4G8

Final candidates will be required to undergo an academic credentials verification.

This competition maybe used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. 

What GOA offers:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.