Postal Specialist

Role Responsibilities

Do you thrive on achieving excellence in customer service and providing innovative business solutions?  Do you enjoy a fast-paced work environment? If so, we have an opportunity for you!  

Service Alberta & Red Tape Reduction offers opportunities for talented individuals to realize their goals while providing integrated and shared services to ministries across government.  

Reporting to Postal Supervisor, you will be responsible for:

• Processing interdepartmental mail and documents between government departments, boards, agencies, and other organizations when applicable, within Alberta. 
• Operating mailing equipment and electronic shipping tools (EST) as well as manual labor for sorting as the processing documents destined for Canada Post is inclusive. All documentation must be processed accurately, daily. 
• Maintaining accuracy and integrity as many of the documents contain very sensitive materials and are high confidential and must be delivered on urgent basis. 
• Ensuring that all operating decisions are made within set procedures and guidelines.
• Prioritizing workloads utilizing time management skills.

To be successful, you will also be required to demonstrate:

• Excellent organizational and time management skills.
• Excellent communications skills (written and verbal).
• High level of independence in terms of executing assigned tasks.
• Ability to establish priorities and meet tight deadlines.
• Ability to perform with accuracy using tact and diplomacy and with little supervision.
• Ability to communicate and work well in a team environment and as well with other internal and external clients.
• Ability to multitask in a fast-paced environment while meeting deadlines.
• Attention to detail and integrity. 
• Willingness to learn and adapt to a constant changing environment.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Systems Thinking: you will consider how work completed can impact a variety of other groups/projects inside and outside the Alberta Public Service.

Creative Problem Solving: you will assess options and implications in new ways to achieve outcomes and solutions.

Agility: you will need to provide results in a complex, diverse and changing environment. 

Develop Networks: you will proactively build networks, connect, and build trust in relationships with different stakeholders.

Build Collaborative Environments: you will contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 

Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
 

Qualifications

High school diploma and one year of related experience. 

Equivalency: Directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience.

The incumbent is required to have:

• One year experience in warehouse operations  and or postal environment.
• Excellent understanding of the daily mail service operations and guidelines.
• Computer literacy for the operation of the in-house computer software such as Loomis, Federal Express, EST for Canada Post and Aurora.
• Experience with Microsoft Office including MS Outlook, Excel, SharePoint and other internet applications.

The following will be considered as Assets:

• Thorough knowledge of provincial ministries, agencies, boards, and commissions.
• Excellent knowledge of Canada Post rates, regulations, and delivery standards.

Notes

Currently, recruiting to fill one permanent position in Edmonton.

Location: Muriel Stanley Venne Provincial Centre, 12360- 142 Street, Edmonton AB T5L 4X9.

Hours of Work: Monday-Friday 7:30am -3:45pm pm with one hour lunch break 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.