Pension and Benefits Analyst

Role Responsibilities

We are seeking an Analyst to support the administration of employee group benefits and pension plans. This role provides guidance on policies and procedures, ensures effective program delivery, and builds strong relationships with ministries, service providers, and stakeholders.

What You’ll Do:

•    Administer group benefits and pension programs, including disability, life insurance, severance, and enrollment processes.
•    Interpret and apply policies to ensure compliance with legislation, regulations, and government direction.
•    Support financial activities such as reconciliations, audits, and budget forecasting.
•    Troubleshoot and resolve benefit and pension issues, ensuring consistent application of policy.
•    Develop clear communication materials and deliver presentations or training to help employees understand their benefits.
•    Collaborate with ministries, service providers, and leadership teams to improve processes and support clients.

What We’re Looking For:
•    Strong knowledge of benefits and pension administration.
•    Ability to interpret complex policies and legislation.
•    Skills in financial tracking, reporting, and reconciliation.
•    Excellent communication and problem‑solving abilities or issues management.
•    Experience managing multiple priorities and working with diverse stakeholders.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:  https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Systems Thinking – Ability to create innovative and sustainable solutions that meet the short-term and long-term needs of the GoA as an employer. The incumbent needs to consider the inter-relationships among the legislation, regulations, collective agreement and directives when providing advice and developing policy including unintended consequences of decisions.
•    Creative Problem Solving – Ability to bring together the right people to solve complex problems and ask the right questions to gain deeper understanding of the issues. Assess and address risks associated with grievance case files to ensure successful completion.
•    Build Collaborative Environments – Superior collaboration, facilitation, consultative, consensus building, and conflict management abilities, ensuring two-way communication to resolve complex issues, challenging circumstances and facilitating conflict resolution directly by initiating open dialogue and debate.
•    Develop Networks – Possesses and proactively connect, and build trust with peers and Executives across the Public Service Commission, Government Ministries, Jurisdictional contacts, the Union, and other experts in their field.
•    Develop Self and Others – As the technical expert in their field, it is critical that the incumbent shares information, knowledge, and experiences with the team and other stakeholders. The incumbent must take initiative to stay current with labour relations and employee relations trends and approaches.

Qualifications

Education & Experience required:
University graduation in a related field (such as Human Resources, Business Administration, Public Administration, or Finance), plus two years of related experience; or
A related two‑year diploma from a recognized post‑secondary institution plus four years of related experience; or
A related one‑year certificate from a recognized post‑secondary institution plus five years of related experience.

Related Experience Includes:
•    Administration of group benefits and pension plans, including LTDI agreements, severance, paid‑up life insurance, and dependent student monitoring.
•    Policy interpretation and operationalization of benefits, LTDI, and pension programs in alignment with legislation, regulations, and PSC/GoA direction.
•    Financial reconciliation, accruals, audits, and budget forecasting in support of benefits and pension funds.
•    Issues management, troubleshooting, and resolution of benefit exceptions to ensure consistent application of policy.
•    Development of plain‑language communication tools, training materials, and stakeholder presentations to support program understanding.
•    Building and maintaining effective working relationships with ministries, service providers, and stakeholders.

Knowledge, Skills, and Abilities:
•    Strong understanding of benefits and pension administration processes.
•    Ability to interpret and apply complex policies and legislation.
•    Proficiency in financial tracking, reporting, and reconciliation.
•    Excellent communication skills, with the ability to translate technical information into clear, accessible language.
•    Strong problem‑solving and analytical skills.
•    Demonstrated ability to manage multiple priorities and coordinate across diverse stakeholders.

Assets:
•    Certified Benefits Specialist (CEBS) Designation.
•    Current and/or previous experience working in a public sector environment.

Notes

Final candidates for this position will be asked to undergo a security screening. This competition is used to fill any future opportunities at the same level or lower-level classification.
 
Location:  This position can work out of the Peace Hills Trust Tower, located at 10011 – 109 Street, Edmonton, or Century Park Place, 855 - 8 Avenue SW, Calgary.

Hours of work: 36.25 hours per week  

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs.