Parks Volunteer Services Coordinator

Role Responsibilities

If you would love to make Alberta Parks more enjoyable for visitors and volunteers, this is the opportunity for you! As the Parks Volunteer Services Coordinator, you will work under the Manager of Parks Program Development and Operational Support to provide provincial operations coordination and administrative support to Parks Division’s direct-to-crown volunteer programs. You will also collaborate with other parks staff on program delivery improvements and help to establish new volunteer programs. You will also help with other parks logistics operations across the province.
 

Your responsibilities in this role will be:
 

Provincial Volunteer Program Delivery
Lead the provincial coordination of Alberta Parks' flagship annual volunteer programs including the Campground Hosts and Facility Hosts Program as well as maintain effective and efficient delivery of program.
 

Volunteer and Regional Operations Coordination
Provide direct-to-crown volunteer coordination and administrative support to Parks Division's Regional Operations staff to ensure safe and high-quality experiences for all direct-to-crown volunteers participating in Parks Division.
 

Strategic Volunteer Program Development Support
Work with the Parks Volunteer and Program Development Lead and Manager to support the identification, development and evaluation of new volunteer programming as well as program improvements that support Park Division's visitor services delivery and aligns with the department's current mandate.
 

Operational and Logistical Support
Work with the Parks Logistics Lead and Manager to provide regular support for the uniform and vehicle fleet logistics needs of Parks Division's volunteer programs and supplementary support, when required, to all other Parks Division logistical services.

Please click on this link to view the job description.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

Drive for Results: Works to exceed goals and partner with others to achieve objectives:

• Plans based on past experience.
• Holds self and others responsible for results.
• Partners with groups to achieve outcomes.
• Aims to exceed expectations.

Systems Thinking: Considers inter-relationships and emerging trends to attain goals:

• Seeks insight on implications of different options.
• Analyzes long-term outcomes, focus on goals and values.
• Identifies unintended consequences.

Build Collaborative Environments: Facilitates open communication and leverages team skill:

• Leverages skills and knowledge of others.
• Genuinely values and learns from others.
• Facilitates open and respectful conflict resolution.
• Recognizes and appreciates others.

Develop Networks: Leverages relationships to build input and perspective:

• Looks broadly to engage stakeholders.
• Open to perspectives towards long-term goals.
• Actively seeks input into change initiatives.
• Maintains stakeholder relationships.

Qualifications

University graduation in a related field such as Community Services, Social Science, Recreational Management, Public Administration, Strategic Management, Business Administration or Business Management plus 2 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of: 

• 1 year of education for 1 year of experience; or 
• 1 year of experience for 1 year education.

Additional Requirements:
Class 5 Drivers’ License with a clean driver’s abstract.

Assets, experience with:

• Coordinating logistics and supplies for large groups; especially in the volunteer sector.
• Coordinating events, social media content and volunteer related activities.
• Mediating and advising in personnel and program challenges as well as handling customer service complaints.
• Speaking in public and engaging with local populations.
• Applying Occupational Health and Safety requirements as well as best practices.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

36.25-hour work week with occasional weekends and evenings required.
 

This role will require occasional driving to various Alberta Parks locations particularly between the months of April and September.

Application Information:

• In your application, please a include cover letter detailing your interest and role-related experience. 
• In your resume include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time. For example, January 15, 2006 - June 25, 2009: Foreman (PT three 8-hour shifts/week).
• Three (3) work-related references are required for those selected for an interview.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

What the GoA has to offer:

•  Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
•  Public Service Pension Plan (PSPP) - https://www.pspp.ca.
•  Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
•  Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
•  Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
•  Positive workplace culture and work-life balance.
• Leadership and mentorship programs.