Parking & Administrative Coordinator

Role Responsibilities

Are you highly organized, service oriented, and energized by work that keeps people and systems running smoothly?

Join us as the Parking & Administrative Coordinator - an essential role that ensures Justice staff across Alberta can access the parking, fleet, and administrative services they rely on every day.
Bring your strong organization, communication, and confident problem‑solving skills to a role that is strengthened by your ability to handle sensitive situations with care.

In this role, you will manage parking administration for a large, province wide portfolio, serving as the ministry’s subject matter expert on the Online Parking Request Administration (OPRA) system. You will guide staff through policies, maintain accurate inventories and records, and collaborate with Infrastructure stakeholders to keep processes compliant and efficient. Alongside your parking responsibilities, you’ll support fleet coordination, surplus processing, and general administrative duties that help keep daily operations running seamlessly.

Your key responsibilities include:

• Administering Justice parking in alignment with government directives, policies, and procedures.
• Guiding and coaching staff on OPRA use, parking processes, and eligibility requirements.
• Evaluating, approving, and documenting parking assignments, ensuring accuracy, policy compliance, and fairness.
• Investigating and resolving parking issues, inquiries, complaints, and audit findings.
• Maintaining and analyzing parking inventories, reports, and data using Excel, Adobe, and related tools.
• Coordinating with Infrastructure on parking allocations, access issues, and audit responses.
• Processing surplus items, including logging assets, preparing documentation, and liaising with ministry surplus contacts.
• Managing the fleet vehicle by scheduling bookings, maintaining records, and coordinating repairs and maintenance.
• Supporting accommodations functions by handling mail, maintaining meeting room equipment, and receiving/distributing goods.
• Backing up the telecom specialist by triaging service requests, communicating with service providers, and assisting with emergency VoIP issues
  
  

What you’ll bring to the role:

• Clear communication skills to explain complex directives and guide staff through sensitive parking decisions.
• Strong interpersonal and relationship building abilities to collaborate effectively with employees, non-government users, and Infrastructure partners.
• Diplomacy and conflict resolution skills to navigate difficult conversations with fairness and calm.
• Analytical thinking that supports sound judgment, accurate data interpretation, and effective problem solving.
• Exceptional organization and time management to balance competing deadlines in a high volume environment.
• Adaptability and resilience to shift priorities and respond to unexpected issues with professionalism.
• Client focused service orientation to ensure positive, reliable support across all areas of responsibility.
• Discretion and confidentiality when handling sensitive matters.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: You understand how accurate, compliant, and well coordinated parking administration supports ministry operations and advances departmental goals, ensuring your work aligns with Justice, Infrastructure, and Government of Alberta requirements.
• Creative Problemt Solving: You assess parking requests with sound judgment, make timely and fair decisions, and collaborate with leadership and Infrastructure to resolve complex or exceptional situations.
• Drive for Results: You deliver reliable, accurate parking decisions and administrative support by following established directives and communicating outcomes clearly while upholding APS values.
• Develop Networks: You build strong working relationships with Infrastructure partners, ministry staff, and on site contacts to exchange information and support effective parking operations.
• Building Collaborative Environments: You work closely with Infrastructure and other ministries to coordinate activities, respond to audits, clarify directives, and secure the parking resources needed to support staff and operations.

Qualifications

Minimum Requirements:

• High School Diploma.
• Minimum 3 years of experience in administrative, coordination, or similar roles.
  
  

Assets: 

• Experience in government parking administration or facilities coordination.
• Experience with online business applications such as OPRA and/or BLIMS.
• Familiarity with the Treasury Board Directive, GoA parking policies, CRA taxable benefit rules.
• Knowledge of surplus asset processing or fleet vehicle coordination.
• Proficiency with standard business productivity tools (e.g. Microsoft Office including Excel, Outlook and Word)
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

• Full time permanent opportunity located at the ATB Place North Building, Edmonton, AB
• Hours of work: 7.25 hours per day / 36.25 hours per week (Monday – Friday)
• Successful candidates will be required to undergo a security screening.
  
  

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate.