Network Analyst

Role Responsibilities

As the Network Analyst, you will report to the Team Lead of the Network Operations team and are expected to provide expertise in routing, switching, and firewalls on Cisco network equipment. The team’s duties are to support the GOA shared data network service.

This position encompasses the entire life cycle of the network service from the development, to installation, to maintenance / operation and finally the decommissioning of the hardware that supports the LAN and WAN networks service. This will provide multiple ministries’ clients with a reliable and cost-effective network service. You will assist the senior analyst in both projects and operational activities. The operational activities will include working with a senior analyst in the development of new network solutions to meet changing ministry requirements.

The responsibilities of this role include:

•    Resolution of network problems to limit the loss of network services.
•    Assistance with network activities to ensure proper implementation.
•    Monitoring of network performance, analysis, and resolution of problems.
•    The installation and upgrading of network hardware and software.
•    Working with new technologies and products.

To be successful in this position, you will demonstrate:

•    Good interpersonal and communications skills (both verbal and written).
•    Organizational skills (i.e. prioritization skills and ability to work in a continually changing technical environment).
•    A good understanding of network monitoring tools such as Solar Winds and NetScout nGeniusOne.
•    Ability to troubleshoot and resolve network related issues quickly.
•    A good knowledge of basic and advanced networking principles (TCP, UDP, IP addressing, etc).

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: you will consider how work completed can impact various other groups/projects inside and outside the Alberta Public Service. 
• Creative Problem Solving: you will assess options and implications in new ways to achieve outcomes and solutions.
• Agility: you will need to provide results in a complex, diverse and changing environment. 
• Drive for Results: you will work with your team to set goals and priorities and deliver outcomes that are consistent with the department's direction. 
• Develop Networks: you will proactively build networks, connect and build trust in relationships with different stakeholders.
• Build Collaborative Environments: you will lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
• Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.

Qualifications

Requirements:

• A university degree in Computer Science, Information Technology or a related field.
• 2 years of related IT networking experience.
• A valid Class 5 Driver’s Licence required to drive to different sites located anywhere from locally in the city to around the province to deploy or configure network hardware on-site.

Equivalencies:

• A related two-year diploma in computer technology or a related discipline from a recognized postsecondary institution and four years related experience; or
• A related one-year certificate from a recognized post-secondary institution and five years related experience.

Assets:

• Experience in an application development or network maintenance environment.
• In-depth knowledge of network routing protocols (OSPF, EIGRP, BGP, etc).
• In-depth understanding and experience in the use of Cisco IOS and/or IOS-XE (routers and switches).
• In-depth knowledge and use of wireless solutions (Cisco Wireless Controllers, Cisco DNA Centre, Aruba Wireless)
• Experience in creating and following network related procedures and documentations.   
• Familiarity with practical applications of ITIL Service Support and Service Delivery and Microsoft.
• Experience with ITSM (ServiceNow) application.
• In-depth understanding of network monitoring tools such as SolarWinds, NetScout nGeniousOne, and Cisco DNA Centre.
• In-depth knowledge of networking best practices.
• Knowledge and experience with QoS, VRF, Cisco MPLS, and Queuing.
• In-depth knowledge of basic and advance networking principles (TCP, UDP, IP addressing, etc).

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton or Calgary

Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx
• Pension plans:
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs